Human Skills Trainer

**About Us**:
We are **Kraftshala**. We are an online higher education institution committed to playing the long game of building a transformative skilling experience for the masses. We call this ‘Scaling with Soul’.

Scaling with Soul, to us, means we always prioritise student outcomes
- specifically our Placement Rate (percentage of students placed)
- over other metrics, such as number of enrolments or company valuation in the coming year.

This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale.

But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiting companies and the broader ecosystem.

That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc.

We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.

We are not the largest in terms of enrollments. Not yet.

However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements.

And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2400+ students with a Placement Rate of 94% (and improving).

This is our long game
- to Scale with Soul. We invite you to join us for the play.

**Funding**:
Kraftshala is backed by number of eminent investors, including
- Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy
- Sujayathi Ali, Co-founder at ShopUp and Voonik
- Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB)
- Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies)

**Human Skills Trainer - Role Description**

**What you will be doing**:
At Kraftshala, we run Behavioral Skills (aka Human Skills) training to help students - from freshers to experienced professionals - discover themselves, uncover their personal stories, and build the confidence and skills needed to crack CVs and interviews.

As a Human Skills Trainer, your mission is to ensure every student not only learns but also secures the opportunities they are preparing for. You’ll be guiding them in understanding who they are, what they bring to the table, and how to communicate that story effectively in the job market.

**Your success in this role will be measured by four things**:

- **Placement Percentage Rate (Primary Metric)**:Driving outcomes through a cutting-edge curriculum, real projects, and smart use of placement analytics.
- **Internship-to-PPO Conversion**: Equipping students with the skills and mindset to excel in their internships and successfully convert them into Pre-Placement Offers (PPOs).
- **Student NPS (Happiness & Engagement)**: Creating lively, interactive experiences that keep energy high and students genuinely enjoying the process.
- **Assessment - Placement Correlation**: Designing and refining evaluations that accurately predict job-market success.

If you’re passionate about helping young adults grow, thrive, and launch their careers, this is as close to a dream role as it gets.

**Specific responsibilities will include**:
**Training (~80% of your time)**
- Content Development - You’ll be working together with your team lead to create content that is aligned to the in-house curriculum and frameworks; at the core of which lies an understanding how recruitment and selection works to a smaller extent, and the cognitive and emotional needs of different adult learners to a larger extent. Trainings are primarily around:

- Building self-awareness
- Producing high quality work products
- Communicating openly, honestly and with empathy
- CV creation
- Interview Preparation
- Training - You will also be executing these sessions for your assigned batch of 60 - 70 students on a daily basis.

**Coaching & Evaluation (~20% of your time)**
- Evaluating submission - You will also be evaluating some of the work products that students produce from our sessions. The feedback will be in oral or written format depending on the activity.
- 1-1 support - Using the data from the evaluations, you will be creating interventions for your students to achieve the intended outcomes, depending on their needs.

**Monthly Outcomes**:
**Month 1**:

- Onboard into Kraftshala systems, tools, and frameworks
- Shadow 3-4 live sessions and co-deliver at least 2
- Evaluate 10+ student submission