Community Engagement Executive
3 days ago
PlayAll Sports is a Sports Technology and Infrastructure company serving 61,000+ customers monthly in sports complexes and corporate clients like HCL, KPMG, & American Express. With 25 sports complexes spread across 9 cities, we are among the top sports company in India.
Role Overview
We are looking for a passionate
Community Engagement Executive
who loves sports and enjoys interacting with people. This role involves engaging with customers on the ground, organizing pickup games, helping players connect, conducting
Pickleball Clinics , and ensuring every customer has a
WOW
experience at our facilities.
Key Responsibilities
1. Engage & Build Community
Organize and facilitate
pickup games
to keep players active and engaged.
Help players find
suitable playing partners
based on their skill levels and preferences.
Foster a sense of community among players through active participation and interaction.
2. Pickleball Clinics & Player Development
Organize and conduct
beginner-friendly Pickleball Clinics
to introduce new players to the sport.
Assist existing players in
improving their skills
through structured sessions.
Promote Pickleball by creating awareness and encouraging more participation.
3. Customer Experience & Issue Resolution
Be the
go-to person
for customers, ensuring they have a smooth and enjoyable experience.
Address customer
queries, feedback, and complaints
in a friendly and efficient manner.
Proactively suggest ways to
improve customer satisfaction
and ensure they return.
4. On-Ground Support & Coordination
Maintain a strong presence at the facility to
observe and enhance customer interactions .
Collaborate with the
operations team
to ensure courts and facilities are well-managed.
Collect customer insights and report to management for continuous improvement.
Who Should Apply?
Sports enthusiasts who love interacting with people.
Passionate about
Pickleball
and willing to promote the sport.
Individuals with
excellent communication & interpersonal skills .
Experience in
customer service, sports management, or event coordination
is a plus.
Ability to handle
multiple tasks efficiently
and work in a fast-paced environment.
Why Join Us?
Work in a
fun, sports-driven environment .
Be a part of a
fast-growing sports community .
Opportunity to grow within the company and take on bigger roles.
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