Cross Sell Manager

4 days ago


New Delhi, India Paytm Full time
About Us:  Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. Job Description Growth mindset & Business Acumen· Strengthen Operational delivery to maximize the productivity of Ground Agents· Collaborate with Regional teams to Upsell & Cross the Entire Fintech Ecosystem to the merchants· Derive new initiatives through the existing customer base / new untapped market to bring new sales.· Leverage all the vectors & Cohorts to Achieve the AOP targets· Manage Product mix as agreed from time to time.· Track competition on products, structure, and initiatives· Compliance – To ensure and function & Deliveries are as per the SOP Candidate Requirement Candidate should have a minimum 5 Years of Experience in the Fintech IndustryMust have worked in Sales Should be Proficient in Data handling & Data Presentation Growth Mindset An ambitious leader who can sponsor game-changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo takes bold & creative actions to manage complex issues & achieve high-impact goals by pushing self and others and raising the bar on performance.People LeadershipA people’s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who creates leaders by coaching, empowering & motivating them to deliver superior business outcomes. Collaboration A boundary-less leader who is capable of identifying & leveraging the expertise of team members for superlative outcomes, thus, delivering to the organization’s ask. A leader who addresses challenges with a solution-oriented approach to create “win-win” partnerships within & outside teams through inspired cooperation and teamwork. Customer Obsession A leader who embodies Customers and keeps them at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best-in-class customer experience. Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives to eliminate biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.
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