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E-commerce Business Associate

1 week ago


Indore, India EVitamin Business Consulting Pvt. Ltd Full time

Job Title: E-Commerce Business Associate


Job Description

We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience.


Job Objectives

  • To retain long-term consumer relationships
  • Coordinate with the E-Commerce Manager in planning promotional offers and
  • product discounts
  • Organize e-commerce activities


Roles & Responsibilities

  • Managing Online Portals of the clients
  • Manage online e-commerce accounts of clients
  • Respond to customer web inquiries regarding online merchandise or service orders
  • Assists customers with product selection, answers basic questions and suggests
  • various product options that are available.
  • Understanding client problems
  • Ensures prompt and proper resolution of client queries by providing additional
  • information or escalating the issue
  • Take accountability and responsibility for the work assigned


Competencies Required

  • Excellent written and verbal communication skills
  • Proficiency in MS Office and relevant software
  • Excellent organizational and time management skills
  • Ability to work collaboratively with other departments
  • Handle multiple projects/assignments at the same time
  • Build client relations