E-commerce Business Associate

6 months ago

Indore, India Evitamin Business Consulting Pvt. Ltd. Full time

We are looking for a customer-centric and cordial E-Commerce Business Associate who

can streamline all e-commerce activities. You should be able to forecast sales and

resolve conflicts. You should be able to grow the business using positive customer

experience.

**Job Objectives**
- To retain long-term consumer relationships
- Coordinate with the E-Commerce Manager in planning promotional offers and

product discounts
- Organize e-commerce activities

**Roles & Responsibilities**
- Managing Online Portals of the clients
- Manage online e-commerce accounts of clients
- Respond to customer web inquiries regarding online merchandise or service orders
- Assists customers with product selection, answer basic questions and suggest

various product options that are available.
- Understanding client problems
- Ensures prompt and proper resolution of client queries by providing additional

information or escalating the issue
- Take accountability and responsibility for the work assigned

**Competencies Required**
- Excellent written and verbal communication skills
- Proficiency in MS Office and relevant software
- Excellent organizational and time management skills
- Ability to work collaboratively with other departments
- Handle multiple projects/assignments at the same time
- Build client relations

**Job Types**: Full-time, Fresher

**Salary**: Up to ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

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