Telemarketing Executives

5 days ago

Thiruvananthapuram, India CONNECTING 2 WORK Full time

Job Description

Job brief

We are looking for an enthusiastic Telemarketing executive to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

Cold call people using a given phone directory to sell products or solicit donations Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand the customer’s requirements Persuade the customer to buy by demonstrating how merchandise or services meet their needs Record the customer’s personal information accurately in a computer system Deal with complaints or doubts to safeguard the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and record useful information

Requirements

Proven experience as telemarketer of atleast 1 year or similar sales/customer service role or fresher with excellent communication skills can also apply. Proven track record of successfully meeting sales quotas preferably over the phone Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems Excellent communication and presentation skills Proficient in English Skilled in negotiation and dealing with complaints Persistent and results-oriented Patient and able to handle customer rejection Willingness to work during US working hours and good attention to details. Any experience in selling/support services to US customers will be a significant plus Any Graduates

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