Quality Auditor

2 days ago


Mumbai, India White Force Full time

Job description Role and Key Responsibilities: • Conduct Quality audits on Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Contact Details Name- Anushka Singh contact no- 8956859167 E-mail id- anushkawhiteforce24@gmail.com



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