Guest Relations

Company DescriptionBurma Burma Restaurant & Tea Room brings the robust flavors and intriguing dishes from the streets and homes of Burma to diners across India. Celebrating the culture, taste, and cooking styles of this fascinating country, Burma Burma offers a wholesome dining experience with exceptional food and exemplary service. Founded by childhood...

Key Responsibilities:Deliver exceptional customer service experiences throughout the stay, ensuring guests feel valued and supported.Ensure clients are warmly welcomed upon arrival, setting a positive tone for their stay.Monitor daily bookings and prepare assigned rooms in advance of check-in to ensure seamless guest experience.Coordinate luggage collection...

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationFour Points by Sheraton Ahmedabad, Opposite Gujarat College, Ahmedabad, Gujarat, India, 380006ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARY – F&B and Event Service ExpertOur jobs aren't just about putting food on the table or serving guests...

JOB DETAILS 1. Register guests and assigns rooms. Accommodates special requests whenever possible.2. Assists in pre-registration and blocking of rooms for reservations.3. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.4. Understands room status and room status tracking.5. Knows room locations,...

Job OverviewWe are seeking a highly skilled and experienced Guest Relations Manager to join our team. As a key member of the hotel's front desk operations, you will be responsible for delivering exceptional guest experiences throughout their stay.The ideal candidate will possess excellent communication and coordination skills, with the ability to actively...

Job Title: Guest Relations ExecutiveKey Responsibilities:Interact with guests at the cafeManage database, MIS and billing counterHandle social media interactionsRequirements:Excellent communication skillsAbility to multitask and work under pressureProficiency in using database softwareBenefits:Opportunity to work in a fast-paced environmentChance to develop...

PR Associate - HospitalityWe are seeking a dynamic PR Associate specializing in the hospitality sector to join our team. This role requires someone who understands the pulse of hospitality and can craft compelling stories that resonate with media and target audiences.This position involves drafting press materials, building and maintaining targeted media...

Greet guests upon arrival, check-in, and provide necessary documentation.Manage guest requests and complaints efficiently.Handle incoming calls, respond to queries, and direct them to relevant departments.Maintain accurate records of guest interactions using EPABX system.Ensure smooth functioning of reception area by coordinating with other...

Guest Relations AssociateWe are seeking a highly motivated and customer-focused professional to provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Provide exceptional customer service to ensure guest satisfaction.Handle guest inquiries and resolve issues in a timely manner.Ensure seamless...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...