Manager Training

2 weeks ago

Kanpur, India Ontrack HR Services Full time

Responsible for

o Conducting training for Agent Advisors

o Updation of training modules

o Agent development

Key Roles & Responsibilities:

Conduct training modules for Agent Advisors

o ConductingFCS, BCS , and ICS

o Conducting GID’s and IID’s

o Conducting PRP and FOD as and when required

Look after training logistics

o Schedule training sessions

o Ensure wider participation of agents in programs

Monitor progress of agents on a continuous basis

o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner

o Ensure that agents follow moral and ethical standards when dealing with clients

o Monitor Agent development

Update training material

o Review present training material

o Scan environment

o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs

Ensure that the agents get updated and continuous information on Max Life products

Facilitate self development of agents

MEASURES OF SUCCESS:

Participant feedback
Number of days training
Customer survey rating
Pass percentage of agents
Pass percentage of Agents in IRDA exams
Compliance on IRDA requirements
Reduction in training cost
Awareness level of agents on competition

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