Quality Assurance Manager

6 days ago

Tiruchirappalli, India Sisco Jobs Full time

Job Title: Quality Assurance Manager

Location: Trichirappalli
Experience Required: 4 to 5 Years
Salary: Based on Experience
Job Summary:
We are seeking a highly experienced and detail-oriented Quality Assurance Manager to lead and manage the quality assurance function within the organization. The ideal candidate will be responsible for overseeing all aspects of quality management systems (QMS), ensuring products or services meet internal standards, customer expectations, and regulatory compliance. This role involves team leadership, process auditing, continual improvement initiatives, and stakeholder collaboration.
Key Responsibilities:

Develop, implement, and maintain the company’s Quality Management System (QMS) in line with ISO or other applicable standards.

Define quality assurance policies, procedures, and standards for the organization.

Lead internal audits, inspections, and compliance checks to ensure adherence to quality systems.

Coordinate with production, engineering, and operations teams to identify root causes of quality issues and implement corrective/preventive actions (CAPA).

Oversee supplier quality assurance processes and vendor evaluations.

Conduct training sessions and workshops on quality-related protocols for internal teams.

Liaise with customers and external auditors on quality-related matters and certifications.

Analyze key quality indicators (KPI), customer complaints, and non-conformities to recommend process improvements.

Ensure documentation, traceability, and regulatory compliance for all products or services.

Lead and mentor the QA team to ensure professional development and efficiency.

Essential Qualifications:

Bachelor’s or Master’s degree in Engineering / Quality Management / Science / or a related field.

Certified in ISO 9001:2015 (Lead Auditor preferred) or equivalent QMS certifications.

Six Sigma Green Belt / Black Belt certification is an added advantage.

Skills Required:

Strong knowledge of quality standards (, ISO, GMP, HACCP, IATF, AS9100 – depending on the industry).

Proficiency in quality tools like Root Cause Analysis, FMEA, CAPA, SPC, and 8D methodology.

Familiarity with regulatory compliance, industry audits, and documentation protocols.

Strong analytical and problem-solving abilities.

Excellent communication, leadership, and interpersonal skills.

Experience in ERP or QMS software for quality tracking and reporting.

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