Customer Service

Full Job Description - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying...

Company Overview BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com . Job Overview Hiring for Fresher for the role...

Company OverviewBPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of employees, our headquarters are located in Pune. For more information, visit our website at Job OverviewHiring for Fresher for the role of Customer Service, based in...

Company OverviewEPIV Solutions, headquartered in Pune, specializes in IT and international BPO services. We are located in Hadapsar and cater to both B2B and B2C markets. Our team consists of employees, contributing to our dynamic approach in the Business Process Outsourcing industry. For more information, visit our website at Job OverviewEPIV Solutions is...

1. Graduate & Undergraduate both can apply. 4. Excellent Communication skills (Written/Verbal) 5. Good customer service skills & should display good analytical abilities Job Responsibilities: 1. Provide splendid customer services to customers in a friendly and courteous manner at all times. 2. Ensure that customers confidential information is properly...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...

**Roles and Responsibilities: -** Take ownership of customer issues, Troubleshoot problems and see them through to resolution, Escalate unresolved issues to the appropriate internal teams, collect prompt and accurate from customers, document knowledge in the form of resolutions articles, master the use of helpdesk software. **Premium Aviation...

**_Key Responsibilities: _** Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records...

Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. **Job Types**:...

Hiring for customer service. Rotational shifts Salary upto 5lac Voice and Chat process For details call Saniya 9011767820 or Simran - 7798366763 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹9,957.00 - ₹32,375.00 per month Schedule: - Night shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...