Customer support

4 days ago

Bengaluru, India 2coms Full time

International Voice Process Representative==============================SummaryWe are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs.ResponsibilitiesProvide exceptional customer support through voice-based interactionsHandle customer inquiries, concerns, and feedback in a professional and courteous mannerUtilize strong interpersonal skills to build rapport with customers and resolve issues efficientlyWork collaboratively with the team to achieve sales and customer satisfaction targetsParticipate in structured training and development programs to enhance skills and knowledgeAdhere to company policies, procedures, and quality standardsRequirementsRequirements:Qualification: Graduate or Undergraduate degreeExperience: Minimum 6 months in a customer support or voice-based processSkills:+ Excellent English communication (verbal)+ Strong interpersonal skills and customer orientation+ Ability to work in rotational and night shifts+ Willingness to work with a globally respected brand+ Immediate joiners or those with a maximum of 15 days' notice preferredBenefitsCTC: Up to ₹56,000 per month (based on last drawn salary and experience)Laptop and other assets will be provided by the company. + + 5000/- performance bonus monthly.The company will give a two-way cab facility. 

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