Freshers For Call Center Manager

Develop and implement strategies to achieve call center objectives, including customer satisfaction, service quality, cost efficiency, and performance targets.Lead, mentor, and motivate call center managers, team leaders. Required Candidate profilePlan workforce requirements and optimize staff scheduling to meet demand.Implement training and development...

Job Description:We are seeking a skilled Call Center Representative to join our team. This multifaceted role involves managing and resolving issues by communicating with drivers and fleets.The ideal candidate will ensure high service standards are met through prompt issue resolution and effective communication.Responsibilities include keeping detailed...

**Responsibilities**: - Managing and Assisting Tele calling Team, Solving Issues, Bringing New Tactics of Selling, Maintaining Records **Job description** setting goals devising sales strategies evaluating sales team performance ensure that sales pipeline remain full with qualified leads and prospects. schedule and lead department staff...

We are seeking a highly skilled and experienced Contact Center Engineer to join our team. This role is responsible for the planning, design, implementation, and support of contact center solutions.The ideal candidate will have expertise in contact center deployments, IVR scripting, Cisco Cube, and Nuance TTS/STT integration. They will work closely with...

Job Title: Cisco UCCE CVP EngineerAbout the Role:We are seeking a seasoned Cisco UCCE and CVP engineer with extensive experience in designing, implementing, and managing complex contact center solutions.The ideal candidate will have expertise in analyzing business requirements, creating detailed design documents, and integrating third-party...

Job Description:We are seeking an experienced Dialer Real-Time Analyst to join our dynamic contact center operations team.The ideal candidate will have strong expertise in LiveVox dialer systems, workforce management, and real-time monitoring to ensure optimal campaign performance and agent productivity.Key Responsibilities:Real-time monitoring of...

Job Title: Site Operations SupervisorJob Description:The purpose of this role is to oversee the day-to-day operations of a data center, ensuring reliability and efficiency. The successful candidate will be responsible for managing critical situations, achieving service level agreements (SLAs), and owning standards of work (Sow) and SLAs.This involves leading...

Job Title: Telecalling Executive (Work From Home) Job Type: Full-time / Part-time (WFH) Eligibility: Age: 18 – 60 years Gender: Male / Female Good communication skills in Hindi/English (regional languages are a plus) Basic knowledge of phone handling & customer interaction Responsibilities: Make outbound calls and handle inbound inquiries Explain...

Job Title: Genesys Cloud Contact Center SpecialistThe ideal candidate will have extensive experience with Genesys solutions and a deep understanding of contact center operations.This role involves working closely with stakeholders across multiple countries to ensure the contact center infrastructure delivers on desired business outcomes and meets evolving...

Position Title: Microsoft Partner Center AdministratorExperience: 5 + YearsLocation: ThaneDepartment: Sales / Microsoft AlliancesReports To: Director of SalesTime Zone: Night Shift (US Time Zone)Job Role:CyberTech is investing $5M in establishing leadership position in Azure Geospatial clouds in partnership with Esri and Microsoft. We are seeking a...