Regional Ops Manager

4 days ago

New Delhi, India Skill Ventory Full time
Roles and Responsibilities Responsible for LAP, Unsecured Business Loan & Supply Chain Disbursement vertical which comprises Login Desk, NDC, Disbursement, PDD/OTC updation, Documentation & KYC compliances, MIS updation for entire region Responsible for system entry and reconciliation of all the files disbursed during the day/ month by all the aligned locations. Accountable for scrutiny of all products loan files within the region by adhering company policy/ processes Coordination with allocated Branches and stakeholders for quick & smooth disbursal Accountable for New and Existing Process Reengineering for better TAT improvement and training to Sales / Credit teams on new processes Ensures adherence to Quality Management System and support for continual improvement Responsible for enhancements in existing system for TAT , Quality & Control improvement Accountable for all audit findings & sharing resolutions, maintain satisfactory audit scores Open to all ”Opportunities for Improvement” shared in any Audit & implementation of the same Branch visits on regular basis to check OPS Hub/spoke efficiency • Coordination with Central Ops on day to day requirements • Working on projects as identified by seniors and ensure their successful completion • Motivates & provides direction to the team to ensure maximum productivity

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