
Job for Customer Care Executive- Reputed Shipping and Logistics industry- Mumbai, Maharashtra, India- 5 LACS- kajal- 8291863814
5 days ago
JOB DETAILS
1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to operations
3 Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
4 Provides spot quotations and closes contract
5 Performs up- and cross-selling (inbound calls) for existing customers and passes on leads to Sales
6 Takes and handles customer inquiries, e.g. Track and Trace
7 Takes customer requests with regard to Go Green topics
8 Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer
FUNCTIONAL AREA
Customer care executive, Telecaller, Customer care jobs in Navi mumbai, telecaller job in mumbai, customer care jobs in mumbai, telecaller job in navi mumbai, Customer support executive, Customer care jobs in Logistics industry, Telecaller jobs in logistics Industry, Customer care jobs in shipping industry
Apply Now
-
Sales Executive-Reputed Shipping
2 weeks ago
Navi Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS 1 Handling MSC and TS Line2 Sharing Quotations with customers 3 Sales calls4 Sales Visit5 Filling RA in the system6 Full import documentation in TSL7 Did CSE work for both MSC and TS Line 8 Maintaining Booking closing report9 Approval for hazardous cargo in MSC 10 Invoice generation 11 FMC filing for US ports in MSC FUNCTIONAL AREA logistic...
-
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS Proven work experience as a Transportation Manager, Shipping Manager or similar role· Solid knowledge of supply chain management· Experience preparing and tracking orders· Familiarity with logistics software· Excellent organizational skills· Ability to supervise and train staff· Problem-solving abilities· High school diploma· BSc in...
-
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS 1 Sales planning and budgeting.2 Formation and Implementation of strategy for business development.3 Support sales team in execution of Weekly, Monthly sales targets.4 Manage relationships with customers for Supply Chain and Logistics movement.5 Evaluation of each business and profitability.6 Update management on competitor activities. 7...
-
Marketing Executive
1 week ago
Navi Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS overseeing and developing marketing campaignsconducting research and analysing data to identify and define audiencesdevising and presenting ideas and strategiespromotional activitiescompiling and distributing financial and statistical informationwriting and proofreading creative copymaintaining websites and looking at data analyticsorganising...
-
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS Liaise with the customer and operations to ensure that the delivery schedules are updated and planned.Receive information of the delivery schedules from the customer and plan delivery routes accordingly.Ensure delivery of goods on time as per defined SLA`s with the warehouse and consignee.Supervise and coordinate the receipt, unloading. and...
-
Ocean Operational Manager
7 days ago
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS Monitor Customer level CM1 (contribution margin) for the locationDeliver on the OCE Strategy (Commercial & Operational) in the geographical area covered by the Branches.Deliver according to the financial and operational targets defined in the Branch Business Plan and budgetProvide leadership in the areas of product and business...
-
Sales executive
2 weeks ago
Navi Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS organising sales visitsdemonstrating and presenting productsestablishing new businessmaintaining accurate recordsattending trade exhibitions, conferences and meetingsreviewing sales performancenegotiating contracts and packagesaiming to achieve monthly or annual targ FUNCTIONAL AREA Sales executive, Sales executive jobs in Mumbai, Sales...
-
UI Developer
5 days ago
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS Should have experience on modern front-end web development using Photoshop, HTML5, CSS, XMD & Mobile applicationsExperience with any framework like KendoUI, AngularJSGood understanding XML, JSON and Web ServicesExperience developing in Agile development FUNCTIONAL AREA Ui Developer, Ui Developer jobs in Mumbai, Ui Developer jobs in Navi Mumbai,...
-
Marketing Executive
7 days ago
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS contacting potential or existing customers to inform them about a product or service using scriptsAnswering questions about products or the companyAsking questions to understand customer requirements and close salesAnswer questions about products or the companyDirect prospects to the field sales team when neededEnter and update customer...
-
Navi Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS Working Knowledge of Adobe Photoshop, Adobe Illustrator, Coral Draw & Good Visualization MUST. Minimum 1 year of experience in Adobe Photoshop- involved in color correction, picture editing, cropping, retouch, filters etc according to the projectsIllustration-Should be a good Illustrator.I Mac-Should have worked on illustration.InDesign-Add on...