Customer Support Executive

2 days ago


Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time
Description

We are looking for a Customer Support Executive to provide excellent customer service and support to our clients. The ideal candidate should have 0-4 years of experience in the job market context of India, and should possess excellent communication and problem-solving skills.

Responsibilities
  • Handle customer inquiries and complaints via phone, email, or chat
  • Provide accurate, valid, and complete information to customers
  • Resolve customer issues in a timely and efficient manner
  • Maintain records of customer interactions, transactions, comments, and complaints
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions

Skills and Qualifications
  • Bachelor's degree in any field
  • 0-4 years of experience in customer service or support
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Basic computer skills, including proficiency in Microsoft Office
  • Ability to work independently and in a team environment
  • Fluent in English and one or more local languages

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