Customer Support Executive

15 hours ago


Jaipur, India Zucol Services Pvt. Ltd. Full time

ZUCOL GROUP OF COAMPANIES

CUSTOMER SUPPORT EXECUTIVE

**JOB DESCRIPTION**

**Company Type
- IT Company**

**Department
- Customer service**

**Employment type
- Full time, Permanent**

**Qualification
- Bachelor degree in management or related field**

**Experience
- Fresher/Experienced**

**Role
- Customer support Executive**

**Schedule
- Dayshift/Rotational shift**

**Location
- Jaipur**

**ROLE AND RESPONSIBILITIES**

**1. Build excellent knowledge of the product and services of the company.**

**2. Ensure the customer has a successful experience with the product or service from very beginning.**

**3. Assist the customer over the phone or chat with technical support and service issues.**

**4. Keep records and details of phone calls and customers for future reference.**

**5. Follow our guidelines and preserve our company in every piece of content.**

**REQUIREMENTS**

**1. Excellent verbal communication skills.**

**2. Understanding of CRM software and Microsoft Office.**

**4. Ability to alleviate conflicts and escalate tactfully.**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: Up to ₹2.50 per year

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 7976993357



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