Vendor Manager

3 weeks ago


Kolkatta, India Hireduo Resources Private Limited Full time

About the Company - Leading retail and e - commerce company that offers a wide range of products to customers across India. Operate a chain of retail stores and a popular e - commerce platform, offering a diverse portfolio of products, including fashion, sports, electronics, home appliances, and more.

Responsibilities -

  • Experience in data-driven business operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
  • Handle various types of cases related to catalog and vendor complaints
  • Provide required inputs to stakeholders to manage vendor feedbacks
  • Co-ordinate with sellers/vendors & internal teams for Catalog creation, product imaging, catalog edits and all catalog related activities, follow-up on POs, delivery, and any sort of trouble-shooting
  • Document processes & regularly update existing SOPs
  • Review & suggest SOP changes required if any to the team
  • Handle various sets of daily, weekly and monthly business reports
  • Onboard new processes if required as per the business needs
  • Report preparations and tracker sharing

Qualifications - MBA from tier 1 college.

Experience - Min. 2 - 5 Yrs in vendor management

Required Skills -

  • Excellent written and oral communication skills in English
  • MS Excel proficiency – ability to mine voluminous data for specific detail
  • Strong analytical skills
  • Strong interpersonal skills
  • Excellent listening skills
  • Excellent data accuracy skills, eye for detail, and commitment to meet deadlines

Preferred Skills -

  • Interact with vendors/stakeholders for process setup/clearing blockers in process
  • Flag possible escalation, dive deep to recommend and implement corrective actions
  • Flag any updates received from stakeholders on process to Team Lead/Manager
  • Be part of stakeholders’ calls to raise challenges, lead, and document conference discussions
  • Audit tasks assigned to junior associates and report quality metrics
  • Train new staff and give feedback to the training team/manager
  • Understand the processes across teams & work towards improving the same along with process experts

Pay range and compensation package - 8 - 15 LPA

Location - Kolkata


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