Academic Advisor

3 days ago

Noida, India NetAmbit Full time

NetAmbit Value First India Private Ltd .

Founded in 2000, NetAmbit has been driven by a visionary mission to democratize financial services, ensuring accessibility for all. Our core focus lies in empowering businesses to achieve sustainable growth, particularly in high-touch offline sectors. Through our Managed Sales division, we specialize in facilitating Merchant/Retail/Partner acquisitions across B2B Retail, B2BC, and B2B SMB domains, offering tailor-made solutions to address various business challenges.

NetAmbit has evolved into a premier Sales Outsourcing company, specializing in navigating the digital landscape within India. Collaborating with industry giants such as Google, Amazon, Swiggy, J iomart, Udaan, HDFC Bank, ICICI Bank, Paytm, Flipkart, Unacademy, Manipal Global, and Amity, among others, we excel in expanding their offline footprint nationwide. With an extensive presence spanning nearly 900 cities across India, our dedicated workforce of approximately 20,000 "Feet on the Street" delivers impactful results across 15 diverse sectors.

Our proficiency extends to offline lead generation, sales enhancement, staffing solutions, distribution network establishment, and ensuring consistent customer and merchant engagement, all while seamlessly integrating with the digital realm.

Web:

Title: Tele-Academic Counselor

Location: Noida

Reports to: Team Lead

Working: 6 days a week

Title: Tele-Academic Counselor Location: Noida Reports to: Sales Manager / Team Lead Working: 6 days a week

Job Summary:

  • Engage prospective students and parents via calls, understanding their academic needs, and recommending suitable Career Launcher programs.
  • Drive enrollments through effective communication and build strong client satisfaction.

Key Responsibilities:

  • Lead Engagement: Handle inbound/outbound calls, follow up on leads, and build a strong lead pipeline.
  • Needs Analysis: Assess students' aspirations and suggest appropriate programs.
  • Sales Conversion: Explain program benefits, address objections, and secure enrollments.
  • Follow-ups & Customer Experience: Maintain regular follow-ups and ensure a high-quality customer experience.
  • Data Management: Log call outcomes in CRM and generate reports.
  • Collaboration: Work with marketing and academic teams to enhance strategies.

Skills and Qualifications:

  • Education: Bachelor’s degree (any discipline).
  • Experience: 1-3 years of experience in Tele-sales, counseling, outbound sales, inside sales, or from relevant educational background (fresher’s with strong abilities & vision are welcome).
  • Key Skills: Strong communication, sales acumen, empathy, and proficiency in MS Office/CRM tools.
  • Languages: English and regional language fluency.

KPIs: Daily call volume, lead-to-enrollment conversion rates, revenue from enrollments, and customer satisfaction scores.

Benefits: Competitive salary, incentives, and career growth opportunities in a dynamic environment.

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