Global Education Advisor
2 days ago
We are seeking a highly skilled and experienced Global Education Advisor to join our team in Noida, India. This is a full-time fixed-term position for 12 months.
As a Student Induction Advisor, you will be responsible for providing exceptional customer service and sales support to international students as they prepare to start their overseas studies. Your key responsibilities will include:
- Supporting students who have confirmed their place at our study centre, including providing advice on visa requirements, travel preparations, course information, and accommodation options.
- Providing information to students on clearing remaining academic or other application criteria, visa applications, and destination information.
- Presenting and preparing student arrival workshops and networking events.
- Working closely with admissions and campus staff to ensure a smooth transition to the study centre for students.
- Maximizing conversion rates from confirmation to arrival.
To be successful in this role, you will need to possess:
- Knowledge of overseas education systems, specifically in the UK, Ireland, and North America.
- A thorough understanding of the Student Visa Regulations (Tier 4).
- An outstanding customer-service orientated approach.
- Experience in using SalesForce CRM and PureCloud telephony systems.
- Tertiary education, preferably with relevant experience.
- Excellent attention to detail and communication skills.
- Demonstrated fluency in written and spoken English.
We offer a competitive salary package, estimated to be around ₹20 lakhs per annum, depending on experience. Our company, Study Group, is committed to creating a diverse and inclusive workplace and provides equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.
At Study Group, we prioritize safeguarding and recognize its importance in delivering the best possible student experience and outcomes. For this role, we will conduct various checks, including a criminal background check, references, ID verification, and right to work checks.
If you are a motivated and dedicated individual with a passion for education and customer service, we encourage you to apply for this exciting opportunity.
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