Technical Lead

1 day ago


India Moutups Full time

Shift: Night shift (7.30 pm to 4 Am)

Location: Remote

 

 

Note: For below requirement the important skills required are:

· Public Sector Solutions

· Data Cloud

· Agentforce

 

 

Job Summary: We are seeking a highly skilled and experienced Senior Salesforce Developer to join our team. This role combines hands-on development with senior-level technical leadership, focusing on Salesforce Public Sector Solutions (PSS), hands on exposure with Data Cloud and Agentforce . The ideal candidate will excel in developing, implementing, and integrating Salesforce solutions, with strong expertise in APIs, on-premises relational databases, and CJIS-compliant systems. This role is pivotal in delivering scalable, secure, and innovative solutions for public sector clients.

Key Responsibilities:

· Design, develop, and implement custom Salesforce solutions using Apex , Lightning Web Components (LWC) , and OmniStudio tools (OmniScripts, Integration Procedures, DataRaptors).

· Configure and customize Salesforce Public Sector modules such as Licensing and Permitting, Grants Management, and Case Management to meet client requirements.

· Build reusable, scalable components, workflows, and automations to optimize performance and maintainability.

· Design and implement integrations between Salesforce and external systems using REST , SOAP APIs , and middleware tools.

· Develop and manage data synchronization between Salesforce and on-premise relational databases (e.g., Oracle, SQL Server, or PostgreSQL).

· Ensure secure and reliable data exchanges in accordance with public sector regulations and compliance standards.

· Troubleshoot and optimize integration performance, ensuring minimal downtime and robust error handling.

· Provide technical guidance and mentorship to other developers, ensuring adherence to Salesforce best practices and coding standards.

· Act as the technical escalation point for complex integration and development challenges.

· Partner with architects to validate and refine solution designs, ensuring technical feasibility and scalability.

· Create robust, scalable designs that address business needs and technical constraints.

· Lead development efforts for public sector-specific workflows, data models, and integrations while ensuring compliance with security requirements like HIPPA and FedRAMP .

· Developing Solutions using PSS, Data Cloud and Agentforce.

· Work closely with Business Architects and Functional Teams to ensure technical solutions align with user stories and stakeholder expectations.

· Clearly communicate technical concepts and design options to both technical and non-technical stakeholders.

· Apply knowledge of public sector processes, regulations, and citizen engagement requirements to design tailored solutions.

· Stay up-to-date with Salesforce PSS and related technologies, advising on new features and capabilities.

· Knowledge of Salesforce multi-cloud implementations, including Experience Cloud, Service Cloud, Data Cloud and Tableau CRM .

· Strong problem-solving and analytical skills, with a focus on delivering secure and maintainable solutions.

Required Qualifications:

· Education: Bachelor’s degree in computer science, Information Technology, or a related field; Master’s degree preferred.

· Experience:

o Overall 10+ Years experience with Salesforce and/or IT

o 5+ years of hands-on Salesforce development experience, including Public Sector Solutions and OmniStudio.

o Proven expertise in designing and implementing integrations with external systems, including APIs and on-premises relational databases.

o Proficiency in Salesforce development tools such as Apex, LWC, OmniStudio (OmniScripts, Integration Procedures, DataRaptors), and Flow Builder.

o Experience working with Public Sector customer leveraging Public Sector Data Model, with a strong focus on data security and compliance.

· Certifications:

o Salesforce Platform Developer I (required); Platform Developer II (required).

o Certified AI Specialist and/or Certified AI Associate

o Salesforce OmniStudio Developer or Consultant Certification (required).

o Salesforce OmniStudio Developer or Consultant Certification (required).

o Salesforce Public Sector Solutions Accreditation (preferred).

o Salesforce Application Architect or System Architect certifications (preferred).

· Technical Skills:

o Strong knowledge of Salesforce data modeling, security architecture, and integration patterns (REST, SOAP, and middleware tools).

o Experience with relational databases (e.g., Oracle, SQL Server, PostgreSQL)

o Proficiency with tools like Git, VS Code, and CI/CD pipelines for Salesforce development.

o Understanding of Benefits Case Management Offering and other PSS Applications.

Preferred Qualifications:

· Experience in public sector projects, particularly those requiring HIPPA, FedRAMP, or HIPAA compliance.

· Familiarity with public sector use cases such as Public Health, Housing, Provider Management and Citizen Engagement.

 



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