Service Delivery Manager
9 hours ago
Key Responsibilities:Manage the execution and delivery of L&D programs (classroom, virtual, and digital formats) across various geographies and client accountsAct as the primary point of contact for clients regarding program delivery, issue resolution, and updatesWork closely with instructional designers, facilitators, and operations teams to ensure learning interventions are executed with high quality and in alignment with client objectivesMonitor program effectiveness and success metrics through feedback, assessments, and client reviewTrack budgets, project timelines, and resource allocation for each engagementEnsure adherence to SLAs, SOPs, and internal quality standardsCoordinate with external trainers, vendors, and partners for specialized program deliveryLead continuous improvement initiatives to enhance delivery efficiency and learner experiencePrepare reports, dashboards, and presentations for clients and internal stakeholdersSupport proposal creation, client meetings, and pre-sales as needed from a delivery feasibility perspectiveLead a team of program coordinators or delivery support professionals, as applicableRequired Skills and Competencies:Functional Competencies:Strong program/project management skillsUnderstanding of adult learning principles and L&D frameworksExcellent client service and stakeholder management abilitiesProficiency in digital learning platforms and LMS toolsBudgeting and cost tracking knowledgeRisk and change management experienceBehavioral Competencies:Excellent communication and interpersonal skillsProactive problem-solving mindsetStrong leadership and team collaborationTime management and multitasking capabilitiesAttention to detail and execution excellenceAbility to work in a dynamic, fast-paced environmentQualifications & Experience:Graduate/Postgraduate in HR, Education, Psychology, or related fields7–10 years of relevant experience in L&D, with at least 3–5 years in program delivery or service management rolesExperience in managing corporate training programs or learning interventions at scaleExposure to tools such as MS Project, Excel, Power BI, or any LMS platforms (e.g., Moodle, Cornerstone, SuccessFactors)
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Service Delivery Manager
23 hours ago
Faridabad, India NIIT Limited Full timeKey Responsibilities:Manage the execution and delivery of L&D programs (classroom, virtual, and digital formats) across various geographies and client accountsAct as the primary point of contact for clients regarding program delivery, issue resolution, and updatesWork closely with instructional designers, facilitators, and operations teams to ensure learning...
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Service Delivery Director
23 hours ago
Faridabad, India HCLTech Full timeRole Purpose and Scope:The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the accountWork experience in an established Service organization with minimum...
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Service Delivery Director
9 hours ago
Faridabad, India HCLTech Full timeRole Purpose and Scope:The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the accountWork experience in an established Service organization with minimum...
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Head of Enterprise Application Service Delivery
23 hours ago
Faridabad, India Sodexo Full timeJoin our dynamic Global Tech, Data & Digital team as we spearhead a transformation journey focused on accelerating and improving Service optimization and Tech efficiency.We're seeking Application Service Delivery Head to play a pivotal role in implementing initiatives aimed at Tech, Data & Digital Transformation. Your primary responsibilities will include to...
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Head of Enterprise Application Service Delivery
9 hours ago
Faridabad, India Sodexo Full timeJoin our dynamic Global Tech, Data & Digital team as we spearhead a transformation journey focused on accelerating and improving Service optimization and Tech efficiency.We're seeking Application Service Delivery Head to play a pivotal role in implementing initiatives aimed at Tech, Data & Digital Transformation. Your primary responsibilities will include to...
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Mobile Delivery Manager
6 days ago
Faridabad, Haryana, India NetBuzz Digital Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionNetBuzz Digital Solutions was founded on the core belief that attention is currency. In a world saturated with content, NetBuzz helps brands cut through the noise to create genuine, lasting impressions. Our team of digital strategists, content creators, and branding experts captures the moment and shapes trends. NetBuzz is dedicated to...
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Mainframe Delivery Lead
17 hours ago
Faridabad, India NAB Full timePurpose:Mainframe Delivery Leads work closely with all stakeholders such as Project Managers, Implementation Managers, Product Owners, Service Delivery, Enterprise Release, Change Management, etc. in managing the delivery of Mainframe’s Solution by defining timelines/schedules, forecasts, providing guidance to stakeholders where necessary, and ensuring...
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Mainframe Delivery Lead
23 hours ago
Faridabad, India NAB Full timePurpose:Mainframe Delivery Leads work closely with all stakeholders such as Project Managers, Implementation Managers, Product Owners, Service Delivery, Enterprise Release, Change Management, etc. in managing the delivery of Mainframe’s Solution by defining timelines/schedules, forecasts, providing guidance to stakeholders where necessary, and ensuring...
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Customer Service Manager
23 hours ago
Faridabad, India CITYFURNISH Full timeAbout CityfurnishCityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering...
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Customer Service Manager
9 hours ago
Faridabad, India CITYFURNISH Full timeAbout CityfurnishCityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering...
