Driver Operations Coordinator

1 week ago

Kolkatta, India inDrive Full time
inDrive is an international ride-hailing service. We are a highly-regarded, high-tech unicorn company; we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better
We're hiring a Driver Operations Specialist to drive supply growth and manage on-ground operations across cities. You’ll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.

Carry out Csat/Psat activities, driver research & survey activities
Support cross functional teams - GTM, marketing, legal, GR teams
Manage large fleets for acquisitions & retentions
Conduct market share analysis & create plans to improve our footprints in the market
Search, hire & retain offline & online recruiters
Build relationships with local authorities for effective supply mgmnt.
Build GTM strategies to on-board new and active drivers
Take ownership of different new projects & initiatives to drive brand name in the market
Identify supply gaps within different areas and establish new channels of acquisition
Extensive travel to different cities within country to manage on-ground operations

Minimum 5 years of relevant experience in a fast paced environment
Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region
You are a Go-getter with the ability to solve & handle multiple projects simultaneously
Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges
Startup experience is a must

Hybrid work schedule
Unlimited opportunities for professional and career growth, regular external and internal training from our partners
Initial training
Probation period up to 3 months

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. If your experience meets the requirements of our company, we will contact you.

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