Customer Support Associate

3 days ago


uttar pradesh, India Gateway Search Full time
We have been retained by a Global client - based on IT industry to hire a Associate Customer Support (E-Care).
We are currently seeking exceptional talent with experience in international (US/UK) voice and chat, having work experience in Tier 1 companies and you will be responsible for providing exceptional customer service and owning the experience with a primary focus on handling inbound and outbound calls, conducting sales and service for customers.
Job Location: - Bangalore and Noida.
Should be willing to work from office from the day of onboarding and US shift hours. (India Night hours)
Both side cab facility provided till 35km.
Preferred Candidate Profile:
3+ years’ experience in a customer-facing or sales environment, experience handling inbound/outbound calls, voice & chat working with US process.
Exemplary oral and written communications / comprehension skills in English.
Background in a customer focused or problem-solving environment
Promotes and sells products and services to customers
Ability to work independently without direct, onsite supervision
Proficient in working with several computer applications and databases, managing through multiple
systems programs and screens simultaneously
Strong customer focus, problem solving skills, and time management skills
Experience in complaint handling and resolution
Ability to meet and exceed monthly performance targets
Proficient PC Windows-based computer skills. Experience in Microsoft Suite of products
Minimum typing speed 35+ WPM
Interview/Selection process: -
Candidates will undergo Online assessment, with those meeting the requirements going forward.
Graduation is mandatory (No distance / Correspondence / Open University candidates aren’t eligible)
if you are interested, kindly share your CV at

  • Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...


  • uttar pradesh, India Gateway Search Full time

    We have been retained by a Global client - based on IT industry to hire a Associate Customer Support (E-Care). We are currently seeking exceptional talent with experience in international (US/UK) voice and chat, having work experience in Tier 1 companies and you will be responsible for providing exceptional customer service and owning the experience with a...


  • Noida, Uttar Pradesh, India ecoach technologies private limited Full time

    Job Title: Customer Support Associate(onsite) Day range: (onsite) - Monday to Saturday - 11 am to 8 PM (flexible) Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) Pay: ₹11,000.00 - ₹20,000.00 per month **Responsibilities**: Handling student's queries (we are online Edtech...


  • Lucknow, Uttar Pradesh, India Niftel Communications Full time

    Full Time Profile: Customer Support Associate Log in hours: 8 hours login and 1 hour break Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 10k to 15.5k (in hand) Notes: - Excellent communication skills Role & Responsibilities: - Handling customers - Solving queries **Job Types**: Full-time, Fresher Pay:...


  • Moradabad, Uttar Pradesh, India OAC Full time

    Broad Job Description of Customer Support Associate (CSA) shall be as under: 3. Following up for signatures / additional documents BCC/AODs etc. 4. Collection of audit related documents etc. from the existing as well as prospective clients, 5. Attend any other miscellaneous assignments / responsibility given by BO / Local office from time to time and ready...


  • Lucknow, Uttar Pradesh, India Startlegal placement services Full time

    Full Time Profile: Customer Support Associate Log in hours: 8 hours login and 1 hour break Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 10k to 15.5k (in hand) Notes: - Excellent communication skills Role & Responsibilities: - Handling customers - Solving queries CONTACT NO - 8840156323 **Job Types**:...


  • Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full time

    Full Time Profile**:Customer Support Associate** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduate** Salary - **12,000 - 15,000/( In hand )** Experience - **Fresher & Experience both apply** - 70% Chat & 30% Calling - Log in hours: 8 hours login and 1 hour break Shift timings: - Rotational shift ( 6 days working with 1 rotational week...


  • Lucknow, Uttar Pradesh, India helpgini Full time

    _**Hiring for Chat Support Process (80% chat and 20% voice)**_ Walk in interview - Hazaratganj Lucknow (Onsite ) Profile**:Customer Support Associate** Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. **Salary: 14k to 15.5k in hand with no deductions** 6 days working with 1 week off -...


  • Ghaziabad, Uttar Pradesh, India TECHMAHINDRA Full time

    **Job Role: - Technical support Associate** Roles And Responsibilities: - **Handle Customer Queries related to Banking.** **Providing Resolution to the Customer.** Company Name: - **Tech Mahindra** **Salary: - 2.45 to 3.12 LP** Work from office only ** Rotational week off.** ** 6 days Working** ** Immediate joiner Require only.** **Job...


  • Lucknow, Uttar Pradesh, India woodrock infotech pvt ltd Full time

    Role: Customer Support Associate (CSA) Job Location: Lucknow Hiring immediate joiners Mode of Work: Work from Office Process - Inbound Customer Service. Job Profile - Have to handle customer queries. Criteria Work Timing: Rotational (9 Hrs of Work) Week off - Any 1-day week off (Rotational) Location details for Walk In interview: 8th floor Bhavya...


  • Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full time

    Profile**:Chat Process / Customer Support Associate - WFO** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduate** Salary - **13,500 - 15,500/pm** Experience - **Fresher & Experience both apply** - **Inbound Calling Process.**: - **Fluent English Communication.**: - **Customer Query Resolution.**: - **70% Chat & 30% Calling.**: - Log...


  • Noida, Uttar Pradesh, India Snow Planners And Builders Full time

    **We Are Hiring !!!** Role - International Non Voice, French Voice Process, Chat Process Salary - 15k Take home, 19CTC Location - Noida Qualification - Graduation is mandatory Experience - Fresher as well as experienced Shift - Day Rotational shift AGe - 18 to 40 Rotational week off **Key Responsibilities**: - Excellent written communication skills...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job description** - **Tech Mahindra**_ **is hiring for Premium E-Commerce process**. **Noida Location** **Position offered: Customer Support Associate** **Qualification: Under Grad/Graduate Both Can Apply.** **Employment Type: Permanent Job Role** **Module - Work From Office** **Job Type: Full Time** **Industry: Bpo, Call Center ITs** **Working...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job description** - **Tech Mahindra**_ **is hiring for Premium E-Commerce process**. - **Fluent English Communication Skill Is Mandatory**_ **Noida Location** - **Position offered: Customer Support Associate**: - **Qualification: Under Grad/Graduate Both Can Apply.**: - **Employment Type: Permanent Job Role**: - **Module - Work From Office**: - **Job...


  • Bhopal, Madhya Pradesh, India ELITE FINANCIAL SERVICES Full time

    We're Urgently Hiring Company : Magnum Group Job Role: Customer support associate - Bhopal location ( M.pocket) Designation: Customer support associate **Salary**: 12000 Training Stipend - 5k - Minimum education qualification should be 12th Pass - Hindi communication skill - Male/Female both can apply.. Send CV - 9425603750 (whatsapp) **Job Types**:...


  • Indore, Madhya Pradesh, India Lise Infotech pvt ltd Full time

    This is a full-time on-site role for a **Customer Support Associate (Night Shift)** located in Indore. The Customer Support Associate will be responsible for providing exceptional customer service and support, managing customer experience and relationships, conducting sales activities, and providing training.Qualifications - Customer Support, Customer...


  • Noida, Uttar Pradesh, India Leverage Edu Full time

    **Job description** **About the Role** As a Student Success Associate, you will be the (Point-Of-Contact) POC between the students and the internal team. If you are someone who is an active listener, can patiently resolve problems as they arise, then this role is for you. You'll work closely with a diverse group of people coming from leading MNCs such as...


  • Noida, Uttar Pradesh, India MoSahay Associate Full time

    **Job Types**: Full-time, Permanent Pay: ₹300,307.02 - ₹355,498.79 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - International voice process: 2 years (required) - Customer support: 2 years (required) - Technical support: 2 years (required) **Language**: - English...


  • Bhopal, Madhya Pradesh, India FAST2SMS Full time

    **We are hiring for the customer support associate.** **Salary: 15000 inhand** Company: SID GROUPS (Fast2SMS) **Required Experience and Qualifications** 2. Must have knowledge of computer & API. 3. Good written and verbal English communication skills. Schedule: - Day shift **Experience**: - Customer support: 1 year (required)


  • Noida, Uttar Pradesh, India Arihant InfoMarketing Pvt. Ltd. Full time

    **Job Title**: Customer Support Specialist **Location**: Sector-6, Noida **Company**: Arihant Info marketing Pvt. Ltd. **About Us**: Bshopy.in is an emerging e-commerce platform dedicated to providing top-quality products and an exceptional shopping experience. We are seeking a motivated Customer Support Specialist to join our team and help us ensure our...