Customer Care Executive
2 weeks ago
Role SummaryWe are looking for a motivated and customer-oriented Customer Care Executive to join our jewellery brand’s sales team. You will be the primary point of contact for customers — building relationships, understanding their needs, and promoting our exquisite jewellery collections over phone calls. Success in this role means meeting sales targets, providing exceptional customer experiences, and contributing to the brand’s growth through strong rapport-building and product expertise. This position plays a key role in connecting our customers to our craftsmanship and ensuring they remain loyal to our brand. We also offer attractive incentives for every sale closed, making this a rewarding opportunity for high performers.ResponsibilitiesMake outbound calls to potential and existing customers to promote jewellery products and generate sales.Understand customer needs and recommend suitable jewellery items based on their preferences and budget.Provide detailed product information, including materials, designs, pricing, and ongoing promotions.Handle inbound customer enquiries professionally, ensuring excellent service and accurate information.Maintain and update customer records accurately in the CRM system after each interaction.Follow up with leads and customers to nurture relationships and close sales.Resolve customer issues or concerns related to orders, deliveries, or products promptly.Collaborate with sales and marketing teams to align on promotions, offers, and sales strategies.Track and report daily call volumes, conversion rates, and sales performance to management.Maintain a polite, empathetic, and persuasive communication style to build trust and drive sales.Stay updated on new product launches, jewellery trends, and competitor offerings.QualificationsGraduate or diploma holder (preferred in Sales, Marketing, Business, or related fields).Proven experience in customer service, telesales, or a retail sales role (jewellery industry experience is an advantage).Excellent verbal and written communication skills.Strong persuasion and negotiation skills with a customer-first mindset.Ability to work towards and meet sales targets.Good knowledge of CRM systems and basic computer skills.Passion for jewellery products and a keen eye for detail.What Success Looks Like in This RoleConsistently achieving or exceeding monthly sales targets.Building lasting relationships with customers, leading to repeat sales.Demonstrating expert knowledge of our jewellery collections.Maintaining high customer satisfaction scores through professional service.Maximizing incentive earnings by closing multiple sales.
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Customer Care Executive
1 week ago
Mohali, India Kalp Solutions Full timeJob Title: Customer Care Executive (International and Non-Voice Process) Location: Mohali **Salary**: INR 15,000 to INR 33,000 per month Experience: Fresher and 2 years of experience Education: 12th pass and Graduate Immediate Joiner: Yes Shift: 24*7 We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care...
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Customer Care Executive
1 day ago
Mohali, India BLD outsourcing Services Pvt Ltd Full time**Customer Care Executive Job Description** We have urgent requirement of Customer Care Representative (Non - voice Process) **BLD OUTSOURCING SERVICES Pvt. Ltd.** Company **Work Location: -** Sec-67, Mohali, Punjab, 160062 **Roles and Responsibilities: - ** - BPO/ Customer care representative will manage inbound and outbound chat. - Previous experience...
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Customer Care Executive
2 weeks ago
Mohali, India T&N Business Services Pvt Ltd Full time**Location - Mohali** **Principal Duties & Responsibilities**: - The customer support representatives will answer daily customer correspondence through voice methods. - These call center representatives provide order assistance and product information in an efficient and professional manner. - Working in a blended process of both Inbound and Outbound....
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Customer Care Executive
2 weeks ago
Mohali, India Leom International Full timeWe're hiring for Customer care executive profile for chat and calling process & Have good communication in English & Hindi as well. We can provide up to 15K .Shift timings are Night/ Rotational
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Customer Care Executive
22 hours ago
Mohali, Punjab, India Leom International Full time ₹ 1,50,000 - ₹ 1,80,000 per yearWe're hiring for Customer care executive profile for chat and calling process & Have good communication in English & Hindi as well. We can provide up to 15K .Shift timings are Night/ Rotational
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Customer Care Executive
2 weeks ago
Mohali, India Kodegurus Full timeJob Title: Customer Care Executive Department: Customer Care Executive (US Process)Location: Mohali OnlyEmployment Type: Full-TimeExperience: 0–3 years (Freshers can apply) Job Summary We are looking for a Customer Care Executive who will act as the first point of contact for our customers. The role involves handling customer queries, resolving issues,...
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Customer Care Executive
2 days ago
Mohali, Punjab, India Kodegurus Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Title: Customer Care ExecutiveDepartment: Customer Care Executive (US Process)Location: Mohali OnlyEmployment Type: Full-TimeExperience: 0–3 years (Freshers can apply)Job SummaryWe are looking for a Customer Care Executive who will act as the first point of contact for our customers. The role involves handling customer queries, resolving issues,...
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Customer Care Executive
3 days ago
Mohali, Punjab, India Gemlay jewels Pvt Ltd Full time**Role Description** This is a full-time on-site role for a Customer Care Executive at GemlaySoft located in Chandigarh, India. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, effective communication, and supporting sales initiatives on a day-to-day...
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Customer Care Executive
4 days ago
Mohali, India Indicolight marketing Pvt.ltd Full time**Full Job Description** Greetings for the day hiring for the role of **Customer Support Executive** **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role is a plus. - Customer Care Representative must have excellent...
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Customer Care Executive
1 week ago
Mohali, India Azilist Business Solutions Pvt. Ltd Full time**_Azilist Business Solution is Hiring Customer Care Executive - Female for night shift process._** **Responsibilities and Duties**: - Managing incoming calls and customer service inquiries - Identifying and assessing customers’ needs to achieve satisfaction **Key Skills** Customer Support Executive, Customer Care, Technical Support Required Good...
