Customer service executive

7 days ago


Raipur ahmedabad, India Hetfy Software Solutions LLP ® Full time

Company Overview: Founded in 2016, previously known as E Solution Service is an Indian company. We are a part of Rex Brown UK and provide them with offshore e-commerce outsourcing. Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our team is well-versed in all aspects of the E-commerce market. We provide platform management, product design, content creation, customer service, graphic design, and other support services to Rex Brown UK for e-commerce platforms such as Amazon, e Bay, Groupon, Wish, Fruugo, Mail Shop UK, Onbuy. Com, Secret Sales, Shopify, and Wowcher and so on. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities & Qualifications: Manage large amounts of incoming emails for the E-commerce stores. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions & Courier claim management within Excel files. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers. Proficiency with Microsoft Office, especially Excel. Package:1.8 - 3.6 LPATimings: Rotational Shift as per the UK Timings (Day or Night) with week off and limited Holiday.*Immediate joining would be preferable.



  • Raipur (Ahmedabad), India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, Gujarat, India Hr Executive consultants Full time

    Job Title: Chat Support RepresentativeWe are seeking a skilled Chat Support Representative to join our team at Hr Executive Consultants. As a key member of our non-voice process, you will be responsible for providing exceptional customer service via chat and email.Key Responsibilities:Provide written English support to customers through chat and emailUtilize...


  • Raipur, India Yatharth placement service Full time

    Service Advisor is the most important interface at workshop between customer and dealership. In his role he has to understand customer’s need for vehicle attention as per his verbatim and translate that into a note on the repair order in a manner which communicates the right customer feedback to the shop floor for perfect diagnosis and repairs. **Job...


  • Raipur (Ahmedabad), India NSEG Pvt. Ltd. Full time

    Customer Service ExecutiveNSEG Pvt. Ltd. is a leading provider of outsource process solutions, delivering exceptional customer service and back-office processes since 2013. Our team thrives to maintain high quality and standards for the services offered, making us the Vendor of choice. As a Customer Service Executive, you will be part of our dynamic team in...


  • Raipur (Ahmedabad), India Hetfy Software Solutions LLP ® Full time

    Company Overview:Founded in 2016, previously known as E Solution Service is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing.Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our team...


  • Raipur, India GREAT FIND RECRUITMENT (JOB CONSULTANCY) Full time

    **POSITION: CUSTOMER SERVICE EXECUTIVE** Experience : 1-2 Year Location : Naya Raipur, Raipur Contact : 9981689629 (Chetana) **Job Description: - ** - He/she will be responsible for making and confirming reservations. - He/she will calculate the expenses and sell tickets. - In addition, he/she is required to re-book tickets and other arrangements if the...


  • Raipur (Ahmedabad), India NSEG Pvt. Ltd. Full time

    Customer Service ExecutiveNSEG Pvt. Ltd. is a leading provider of outsource process solutions, delivering exceptional customer service and back-office processes since 2013. Our team thrives to maintain high quality and standards for the services offered, making us the Vendor of choice. Our Ahmedabad branch office has a staff strength of 350 employees.Job...


  • Ahmedabad, Gujarat, India Hr Executive consultants Full time

    Key Responsibilities:We are seeking skilled professionals to handle online customer inquiries and provide timely assistance via chat and email.Role Requirements:1. Excellent written communication skills in English.2. Strong typing speed and accuracy.3. Ability to work in a rotational shift environment.What We Offer:A dynamic and supportive team environment...


  • Raipur (Ahmedabad), India SKAPS Industries Full time

    Job Title: Customer Services ExecutiveAt SKAPS Industries, we are seeking a highly skilled and experienced Customer Services Executive to join our team. As an Exim Executive, you will play a crucial role in directly communicating with our USA staff and handling import/export-related works.Key Responsibilities:Communicate effectively with clients in the...


  • Raipur (Ahmedabad), India SKAPS Industries Full time

    Job Title: Customer Services ExecutiveAt SKAPS Industries, we are seeking a highly skilled and experienced Customer Services Executive to join our team. As an Exim Executive, you will play a crucial role in directly communicating with our USA staff and handling import/export-related works.Key Responsibilities:Communicate effectively with clients in the...


  • Raipur (Ahmedabad), India NetRTech Solutions LLP Full time

    Job Title: Customer Service RepresentativeNetRTech Solutions LLP is a company that specializes in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas enables us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...


  • Raipur (Ahmedabad), India Hetfy Software Solutions LLP ® Full time

    Job Title: Customer Service ExecutiveCompany Overview:Hetfy Software Solutions LLP is a leading provider of e-commerce outsourcing services, dedicated to delivering cutting-edge solutions to RexBrown UK. Our team is well-versed in all aspects of the e-commerce market, offering platform management, product design, content creation, customer service, graphic...


  • Raipur, India yatharth placement service Full time

    ustomer Relationship Management: Ensuring excellent customer service and resolving customer issues and inquiries promptly. Sales and Marketing: Promoting NBFC products and services through various channels and marketing initiatives. Reporting: Generating reports on branch performance, financials, and other relevant metrics for higher...


  • Ahmedabad, Gujarat, India Titan Jet Care Service Limited Full time

    Job Title: Customer Service Manager FresherWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Titan Jet Care Service Limited. As a Customer Service Manager, you will be responsible for providing exceptional customer service and promoting a customer-centric culture throughout the organization.Key...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...


  • Raipur (Ahmedabad), India SKAPS Industries Full time

    At SKAPS as an Exim Executive, you will be directly communicating with USA staff & and import/export-related works which is beneficial for one’s personal as well as professional growth.Job duties and responsibilities include:Communication with clients in the USA.Import & Export related worksFollow-ups with the shipping lineWeb base software entries...