Production support engineer

6 days ago

Pune, India Synechron Full time
Good day,
We have immediate opportunity for Oracle PL/SQL Support Engineer.
Job Role: Oracle PL/SQL Support Engineer
Job Location: Pune
Experience- 8 Years - 12 Years
Notice Period: Immediate to 30 days.
Availability to work in both shifts: 6 AM - 3:30 PM and 12 PM - 9 PM.
About Company:
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honoured with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+ and has 55 offices in 20 countries within key global markets. For more information on the company, please visit our website or Linked In community.
Diversity, Equity, and Inclusion
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Position Overview:
We are seeking a skilled Oracle PL/SQL Support Engineer who will be responsible for providing production support and ensuring the smooth functioning of our database systems. The ideal candidate will possess strong expertise in Oracle SQL, with the ability to write complex queries independently, perform data analysis, and solve problems efficiently. The role requires flexibility to work in both shifts: 6 AM - 3:30 PM and 12 PM - 9 PM.
Job Description:
As an Oracle PL/SQL Support Engineer, you will be responsible for maintaining and supporting the Oracle database environment. You will work closely with cross-functional teams to resolve issues, optimize performance, and enhance database functionalities. Your analytical skills will be critical in troubleshooting and providing solutions for various database-related challenges.
Responsibilities:
Write, optimize, and execute complex SQL queries to support various applications.
Conduct data analysis and identify trends or issues within the database.
Troubleshoot and resolve database-related issues in a timely manner.
Create and manage Jira tickets and Service Now tickets for production support activities.
Collaborate with development teams to understand requirements and provide database support.
Monitor database performance and implement improvements as necessary.
Participate in shift handovers and provide updates on ongoing issues and resolutions.
Maintain thorough documentation of processes, issues, and resolutions.
Requirements:
Strong experience with Oracle SQL and PL/SQL, including the ability to write complex queries independently.
Excellent data analysis skills with a problem-solving mindset.
Familiarity with production support activities and tools, including Jira and Service Now.
Basic knowledge of Microsoft Excel for data manipulation and reporting.
Strong communication skills and the ability to work collaboratively in a team environment.
Availability to work in both shifts: 6 AM - 3:30 PM and 12 PM - 9 PM.
Education and Experience:
Bachelor’s degree in computer science, Information Technology, or a related field.
Minimum of 3 years of experience in Oracle PL/SQL development and support.
Relevant certifications in Oracle database technologies are a plus.
If you find this opportunity interesting kindly share your below details (Mandatory)
Total Experience-
Experience in Oracle SQL / PL/SQL-
Experience in Production support –
Current CTC-
Expected CTC-
Notice period-
Current Location-
If you had gone through any interviews in Synechron before? If Yes when
Regards,
Recruitment Team, Pune.

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