Customer Support Representative

1 day ago


bangalore, India B2BHolidays Full time

Customer Support Representative - B2BHolidays   About Us:  B2BHolidays is a leading travel technology company based in London, specialising in providing flight and hotel services to online travel agencies and government organisations globally. We are a cutting-edge technology company at the forefront of a high-traffic and big data projects.  The opportunity:  We are seeking an exceptional individual to work as a customer support agent to join our dynamic team. You will play an important role in ensuring the efficient functioning of our operational duties.   What you will do:  Ensuring efficient functioning of the booking platform by monitoring the bookings regularly   Monitoring inventory  Coordinating with hotels to secure reservations   Resolving customer issues  Implementing operational improvements  Ensuring compliance with company policies and industry regulations  What is expected from you:  Excellent communication skills in both verbal and written languages  Strong organisational and analytical skills  Quick to adapt to a new environment and new colleagues  Quick to learn new systems  Flexible to work different shifts throughout the day  What we offer:  A challenging and collaborative environment where your contributions make a real impact   The opportunity to work with the latest technologies and shape the future of both our products and the travel industry   Potential for a rewarding long-term career within a growing company 



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