Customer Service Representative
11 hours ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional, customer-focused attitude. Key Responsibilities Customer Interaction Respond to customer inquiries via phone, email, chat, or in-person. Provide accurate information about products, services, and company policies. Handle customer complaints with professionalism and empathy. Issue Resolution Identify customer needs and provide appropriate solutions. Troubleshoot issues and escalate complex problems to higher support levels. Follow up with customers to ensure complete resolution. Order & Account Management Assist customers with order placement, returns, refunds, and account updates. Maintain accurate customer records in CRM systems. Documentation & Reporting Log all interactions, issues, and resolutions in the CRM. Prepare daily or weekly summaries of customer concerns and trends. Product Knowledge Stay updated on product features, updates, and company policies. Educate customers on how to use products or services effectively. Team Collaboration Work closely with sales, technical support, and operations teams. Participate in team meetings and training sessions for continuous improvement. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Basic computer skills; experience with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-centric mindset.
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Customer Service Representative
2 weeks ago
bangalore, India NetRTech Solutions LLP Full timeJob description Company Description NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative...
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Customer Service Representative
2 days ago
bangalore, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
1 week ago
bangalore, India beBeeCustomerService Full timeJob Overview:The role of Customer Service Representative encompasses providing exceptional customer service to providers, ensuring timely and accurate responses in a professional and courteous manner.Addressing routine inquiries, resolving issues, and delivering top-notch customer experiences.Handling incoming/outgoing calls, voicemails, and emails from...
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Customer Service Representative
1 day ago
bangalore, India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Chat Customer Service Representative
19 hours ago
bangalore, India NetRTech Solutions LLP Full timeJob description Company Description NetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative -...
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Customer Service Representative
3 days ago
bangalore, India Skill Veda Full timeCustomer Service Representative (Chat / Call / Email Support) Location: Marol, Andheri, Mumbai (On-site) Salary: ₹25,000–₹30,000 In-hand/month + Monthly Incentives Schedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts) About the Role: We’re hiring a Customer Service Representative to handle chat, call, and email...
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Customer Service Representative
1 week ago
bangalore, India Real Estate Matching - Real Estate Matching24 Full timeAbout the jobThis is a remote position.Compulsory Requirements: Minimum 3 Years ExperienceSalary Structure:Rs. 20,000 per month in hand for the initial 6 monthsRs. 25,000 per month after the initial 6 monthsWork Arrangement:Work from HomeCompany Website: https://realestatematching24.comWe are seeking a talented and experienced Customer Service Representative...
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Customer Service Representative
1 week ago
bangalore, India Real Estate Matching - Real Estate Matching24 Full timeAbout the job This is a remote position. Compulsory Requirements: Minimum 3 Years Experience Salary Structure: Rs. 20,000 per month in hand for the initial 6 months Rs. 25,000 per month after the initial 6 months Work Arrangement: Work from Home Company Website: We are seeking a talented and experienced Customer Service Representative to join our start up....
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Customer Service Representative
3 days ago
bangalore, India Real Estate Matching - Real Estate Matching24 Full timeAbout the job This is a remote position. Compulsory Requirements: Minimum 3 Years Experience Salary Structure: Rs. 20,000 per month in hand for the initial 6 months Rs. 25,000 per month after the initial 6 months Work Arrangement: Work from Home Company Website: We are seeking a talented and experienced Customer Service Representative to join our start up....
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Customer Service Representative
2 weeks ago
bangalore, India beBeeCommunication Full timeCustomer Service Position AvailableWe are seeking a highly skilled and motivated professional to join our team as a customer service representative.The ideal candidate will have at least 6 months of experience in an international call center and be able to work in a rotational shift environment.Rotational ShiftExcellent Communication Skills in EnglishMinimum...
