Customer support associate
6 hours ago
Shifts:Rotational (Day & Evening)Immediate Joiners PreferredSL NO. - AH-1038 AMAbout the OpportunityAre you afresheror awoman looking to restart your career ?Do you want tokick-start your professional journeyin a stable and fast-growing industry?We are hiringenthusiastic, customer-friendly, and motivated individualsfor our Customer Support & BPO roles acrossVoice and Non-Voiceprocesses. Whether you're a recent graduate or someone returning to work after a career break, this is the perfect opportunity to start strong.BothWFO (Work From Office – Mumbai)andWFH (Work From Home – based on project availability)options are available.Role OverviewAs aCustomer Support Associate / BPO Executive , you will interact with customers through calls, emails, chat, and ticketing tools. You will help resolve customer queries, ensure smooth communication, and provide excellent service in every interaction.This is an ideal entry-level role for freshers, women restarting their careers, and anyone eager to grow in the customer experience domain.Key ResponsibilitiesNon-Voice (Email / Chat / Ticketing)Handle customer queries through email, chat, or systems like Zendesk.Document issues properly and follow internal SLAs.Coordinate with internal teams for quick issue resolution.Identify recurring issues for process improvement.Voice Process (Inbound / Outbound Calls)Handle customer calls with confidence and clarity.Provide accurate information and resolve queries professionally.Maintain updated customer records in CRM systems.Achieve quality, productivity, and customer satisfaction targets.Who Can Apply?Freshers:Excellent communication skills in English.Willingness to work in customer-facing roles (voice or non-voice).Positive attitude and eagerness to learn.Comfortable working in rotational shifts.Open to WFO (Mumbai) or WFH based on project availability.Women Restarting Careers:Returning to work after a career break.Strong communication & customer-handling ability.Eager to restart and grow with a stable organization.Comfortable with WFO or WFH options.Experienced Candidates (Optional):EPFO employment history is mandatory.Form 16 is not accepted as experience proof.Prior BPO / voice process experience is preferred.Preferred Skills (Not Mandatory for Freshers or Women Restarting Careers)Knowledge of customer support tools like Zendesk.International voice or non-voice support background.Familiarity with CRM platforms.Strong interpersonal and problem-solving skills.
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Customer Support Specialist
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Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
3 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Associate
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Customer Support Associate
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New Delhi, India Pilgrim Full timeAbout the RoleThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
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Customer Support Associate
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Delhi, India Norlox Solutions Pvt. Ltd. Full time: ( ) : , , . : - : : , – , : : (: – : ) : : Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a...
