The oberoi group | learning and development supervisor

1 week ago


Delhi, India The Oberoi Group Full time
Role Summary
We are looking for Learning & Development Supervisor at Oberoi Centre of Learning and Development, Delhi. The incumbent will be responsible for ensuring appropriate levels of skills, knowledge and competence among employees so as to ensure highest levels of customer satisfaction and individual / employee morale thereby maximizing organizational profitability and achieving organization’s vision.
Key Activities
Conducts weekly training on the Learning Manager Systems for any new L&D team members in hotels and senior managers.
Creates and maintain the courses menu in the LMS and their categorization, in coordination with hotels.
Creates and updates collective Company courses content in the LMS.
Creates and coordinates collective Company classroom / virtual courses, their enrollment and attendance in the LMS.
Assists hotel L&D in monitoring compliance training in the LMS e.g. MAD, LQA, APEX, FAQ and compliance modules like IT, POSH, FOSTAC.
Converts new content via the Authoring Tool for hosting onto the LMS (content of STEP, OCLD, CDT, APEX, SDP, EDP etc.
Creates and updates assessments via the Authoring Tool for hosting onto the LMS.
Assists development of hotel specific content via the Authoring Tool, in coordination with hotels, to support training quality in hotel departments.
Keeps up to date with Adobe Learning Manager software to ensure effective implementation.
Keeps up to date with Adobe Captivate Authoring software to ensure effective utilization.
Organizes the Certified Department Trainer (CDT) qualification process for OCLD.
Arranges the sourcing, screening, selection, induction and tracking of L&D interns whilst adhering to the highest standards for OCLD.
Assists in the creation of candidate profiles for interviews (OCLD, EDP).
Participates in common activities of OCLD.
Keeps up to date with latest developments in the Learning and Development space to ensure effective training outcomes.
Ensures that he / she is the role model and the key stake stakeholder in ensuring an effective implementation of the organizational code of conduct i.e. ‘The Oberoi Dharma’ at all times.
Ensures that the organization’s policies are adhered to by all the employees in the department
Key Requirements
Experience of 2 years to 4 years in Learning & Development department.
Proficiency in Microsoft Office software
Proficiency in Learning Management Software.
Proficiency in Authoring tool software.
Content design.
Facilitation and training skills.
Ability to work independently.
Professional approach and demeanor.
Excellent communication skills and presentation skills.
Interpersonal and team skills.

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