Learning and Development Supervisor
1 week ago
Role Summary
We are looking for Learning & Development Supervisor at Oberoi Centre of Learning and Development, Delhi . The incumbent will be responsible for ensuring appropriate levels of skills, knowledge and competence among employees so as to ensure highest levels of customer satisfaction and individual / employee morale thereby maximizing organizational profitability and achieving organization’s vision.
Key Activities
- Conducts weekly training on the Learning Manager Systems for any new L&D team members in hotels and senior managers.
- Creates and maintain the courses menu in the LMS and their categorization, in coordination with hotels.
- Creates and updates collective Company courses content in the LMS.
- Creates and coordinates collective Company classroom / virtual courses, their enrollment and attendance in the LMS.
- Assists hotel L&D in monitoring compliance training in the LMS e.g. MAD, LQA, APEX, FAQ and compliance modules like IT, POSH, FOSTAC.
- Converts new content via the Authoring Tool for hosting onto the LMS (content of STEP, OCLD, CDT, APEX, SDP, EDP etc.
- Creates and updates assessments via the Authoring Tool for hosting onto the LMS.
- Assists development of hotel specific content via the Authoring Tool, in coordination with hotels, to support training quality in hotel departments.
- Keeps up to date with Adobe Learning Manager software to ensure effective implementation.
- Keeps up to date with Adobe Captivate Authoring software to ensure effective utilization.
- Organizes the Certified Department Trainer (CDT) qualification process for OCLD.
- Arranges the sourcing, screening, selection, induction and tracking of L&D interns whilst adhering to the highest standards for OCLD.
- Assists in the creation of candidate profiles for interviews (OCLD, EDP).
- Participates in common activities of OCLD.
- Keeps up to date with latest developments in the Learning and Development space to ensure effective training outcomes.
- Ensures that he / she is the role model and the key stake stakeholder in ensuring an effective implementation of the organizational code of conduct i.e. ‘The Oberoi Dharma’ at all times.
- Ensures that the organization’s policies are adhered to by all the employees in the department
Key Requirements
- Experience of 2 years to 4 years in Learning & Development department.
- Proficiency in Microsoft Office software
- Proficiency in Learning Management Software.
- Proficiency in Authoring tool software.
- Content design.
- Facilitation and training skills.
- Ability to work independently.
- Professional approach and demeanor.
- Excellent communication skills and presentation skills.
- Interpersonal and team skills.
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Delhi, India The Oberoi Group Full timeRole SummaryWe are looking for Learning & Development Supervisor atOberoi Centre of Learning and Development, Delhi . The incumbent will be responsible for ensuring appropriate levels of skills, knowledge and competence among employees so as to ensure highest levels of customer satisfaction and individual / employee morale thereby maximizing organizational...
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