Technology Implementation Lead

4 days ago

Chennai, India Netcore Cloud Full time

Customer Onboarding / Implementation Chennai | IIT | Full-time Do you love helping customers succeed? Are you passionate about turning technology into meaningful outcomes for people and businesses? If you’re someone who thrives on solving problems, building relationships, and making technology simple to use—this role at Netcore is the perfect place for you. Lead end-to-end customer onboarding, ensuring smooth setup and optimal product adoption. Deliver training sessions and coordinate User Acceptance Testing, ensuring customers feel confident and empowered. Create knowledge resources: guides, FAQs, and documentation that add long-term value. Identify process improvements and contribute ideas that make the customer experience even better. 3–5 years of experience in client onboarding or implementation. ~ Willingness to work in US/UK/EMEA shifts. ~ MarTech experience preferred. ~ Good understanding of technology stacks, integrations, and REST APIs. ~ Fast learner with curiosity for new technologies. ~ Strong collaboration skills to work with product, tech, and business teams. ~ Project management abilities with a focus on execution and relationship building. ~ A customer-first mindset, with a drive to deliver outstanding experiences. We empower over 6,500 brands across 40+ countries to deliver personalized, impactful digital experiences that drive growth and retention. Joining Netcore means becoming part of a team that values innovation, collaboration, and customer happiness. You’ll get the chance to work on cutting-edge technology, partner with leading global brands, and grow your career in an environment that truly supports and inspires you. Your impact will help shape the future of marketing technology.

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