Front Office Executive

2 weeks ago


Maharashtra, India Webvi Full time

Role - Front Office Executive Property: Taj Hotels Experience: Minimum 3+ years in luxury hotel or premium property Height Requirement: M – 5’11” & above | F– 5’4” & above Role Overview: Provide a warm, professional, and seamless guest experience at the hotel’s front desk, ensuring every interaction reflects luxury service standards. Key Responsibilities: Welcome and check-in/check-out guests efficiently and courteously Manage reservations, room allocations, and guest inquiries Maintain accurate records of guest accounts and hotel operations Assist guests with requests, complaints, and special services Ensure the front office area is well-maintained, organized, and visually appealing Coordinate with housekeeping, F&B, and other departments for smooth operations Uphold professional grooming, appearance, and service standards Requirements: M– 5’11” & above | F– 5’4” & above 3+ years of experience in luxury hotel front office or premium property Excellent communication, interpersonal, and problem-solving skills Professional, polished appearance and demeanor Ability to work in shifts, including weekends and holidays Knowledge of PMS systems and reservation software is a plus Perks & Benefits: Competitive salary and benefits Professional training and career development Exposure to luxury hospitality operations Complimentary or discounted hotel facilities



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