AI Specialist – Insurance Innovation

4 days ago

Bengaluru, India Digit Life Insurance Full time

Role SummaryHands-on AI professional with 4–7 years of experience focused on building and deploying AI-driven solutions across the insurance value chain. This role emphasizes advanced AI techniques including LLMs, NLP, computer vision, and generative AI.Key Responsibilities- - Design and implement AI/ML models for underwriting, claims, and customer experience.- - Develop generative AI solutions for policy summarization and agent assistance.- - Deploy conversational AI and LLM-based chatbots for customer service.- - Collaborate with business and IT teams to embed AI into workflows.- - Enable AI-first insurance products and services.- - Automate document understanding using OCR + NLP + LLMs- - Fine-tune open-source LLMs like LLaMA, Use GenAI for policy summarization and customer communication etc.- - Deploy conversational AI for customer service and agent assistance.- - Apply computer vision for image-based claims assessment.- - Implement AI-driven fraud detection and anomaly detection.- - Build GenAI-powered knowledge retrieval for internal teams.Required Skills & Expertise- - Strong Problem-solving skills and first principal thinking- - Strong in Python, TensorFlow/PyTorch, scikit-learn, and transformer-based models.- - Experience with OCR tools and NLP pipelines.- - Hands-on with LLM fine-tuning, prompt engineering, and RAG pipelines.- - Familiarity with cloud AI platforms (Azure ML, AWS Sagemaker, GCP Vertex AI).- - Basic SQL and data wrangling for modeling.Preferred Qualifications- - Bachelor’s/Master’s in Computer Science, AI, Data Science, or related field from leading institutions- - Certifications in AI/ML (e.g., AWS ML Specialty, Azure AI Engineer) are a plus.What We’re NOT Looking For- Pure BI/reporting profiles.- Candidates limited to basic analytics or dashboarding

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