AI Specialist – Insurance Innovation

5 days ago


Bengaluru, India Digit Life Insurance Full time

Role Summary Hands-on AI professional with 4–7 years of experience focused on building and deploying AI-driven solutions across the insurance value chain. This role emphasizes advanced AI techniques including LLMs, NLP, computer vision, and generative AI. Key Responsibilities - - Design and implement AI/ML models for underwriting, claims, and customer experience. - - Develop generative AI solutions for policy summarization and agent assistance. - - Deploy conversational AI and LLM-based chatbots for customer service. - - Collaborate with business and IT teams to embed AI into workflows. - - Enable AI-first insurance products and services. - - Automate document understanding using OCR + NLP + LLMs - - Fine-tune open-source LLMs like LLaMA, Use GenAI for policy summarization and customer communication etc. - - Deploy conversational AI for customer service and agent assistance. - - Apply computer vision for image-based claims assessment. - - Implement AI-driven fraud detection and anomaly detection. - - Build GenAI-powered knowledge retrieval for internal teams. Required Skills & Expertise - - Strong Problem-solving skills and first principal thinking - - Strong in Python, TensorFlow/PyTorch, scikit-learn, and transformer-based models. - - Experience with OCR tools and NLP pipelines. - - Hands-on with LLM fine-tuning, prompt engineering, and RAG pipelines. - - Familiarity with cloud AI platforms (Azure ML, AWS Sagemaker, GCP Vertex AI). - - Basic SQL and data wrangling for modeling. Preferred Qualifications - - Bachelor’s/Master’s in Computer Science, AI, Data Science, or related field from leading institutions - - Certifications in AI/ML (e.g., AWS ML Specialty, Azure AI Engineer) are a plus. What We’re NOT Looking For - Pure BI/reporting profiles. - Candidates limited to basic analytics or dashboarding



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