People Operations Manager

People Operations & Experience Manager
Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Los Angeles, CA, the company’s global footprint spans across three continents with deployments in 13 different countries.

We believe in creating and doing ‘the right thing’ through responsible and sustainable EV deployment. As a result of our global growth, we are looking for a People Operations & Experience Manager . As our People Operations & Experience Manager, you will be responsible for ensuring the operational excellence of HR services in payroll and benefits administration and HRIS data maintenance. You will manage the day-to-day operations and ensure our practices and procedures are compliant with regulations and aligned with the company’s policies and philosophies. This position reports into the Head of People, Asia.

Partner with HR colleagues and business leaders to implement key HR initiatives and deliver HR services aligned with business priorities for APAC
Manage payroll, benefits administration & renewals, leave management, HRIS data management, and reporting for APAC locations
Partner with payroll vendor to ensure annual tax filings are completed accurately and timely
Monitors efficiency, utilization, and effectiveness of operations; Manage the maintenance and data integrity of HRIS including leading implementations and enhancements of the system; regularly audit to ensure data integrity
Support annual merit review and bonus programs for APAC in partnership with Head of People, Asia
Acts as primary contact for leaders and People Partner for compensation and benefit-related inquiries for APAC
and comply with changing legislation with respect to state, and local requirements.
Works closely with Head of People, Asia in executing new HR programs; develops and manages operational initiatives to deliver tactical results through the People Operations team
Provide recommendations on progressive HR practices and industry trends to leadership; recommend forward-thinking best practices across People Operations to facilitate continuous improvement.

Job Knowledge, Skills & Experience
Master's degree in Human Resources Management, Business Administration, or similar field required
Minimum of 8+ years’ experience in HR with a minimum of 3 years’ experience directly leading a remote team
Strong knowledge of and direct experience with employment law and wage regulations in multiple cities in India (Singapore a plus)
Self-directed problem solver with ability to produce timely, high-quality deliverables
Ability to collaborate effectively and courteously with all levels of employees and management while be highly achievement oriented and solution driven
Organized and detail-oriented with ability to balance multiple projects simultaneously and timely deliver high quality results through others
supports and champions change by helping team navigate in ambiguous situations
Ability to recognize trends and develop recommendations based on data analysis
Preferred Job Knowledge, Experience
Experience supporting a hybrid, global workforce is ideal
Previous experience in Technology, SaaS, or Electric Vehicle industry preferred.

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