Partner Solutions Engineer

1 hour ago


Delhi, India Aditi Consulting Full time

Hi,We are hiring for Partner Solutions EngineerJob Title: Partner Solutions EngineerKey ResponsibilitiesOnboarding & SupportGuide partners through API integration processes (Job Postings API, reporting APIs, XML ingestion).Respond to support queries via Zendesk using predefined playbooks.Troubleshoot API errors, analyze logs, and identify root causes.Technical TasksUse tools like Postman, curl, and command-line utilities for API testing.Perform configuration tasks in LinkedIn’s internal systems.Assist with certification by reviewing partner implementation videos against test cases.Collaboration & CommunicationManage multiple customer threads simultaneously.Escalate unresolved issues to the full-time program owner when necessary.Maintain clear, empathetic communication with customers.Top Technical SkillsREST APIs and HTTP fundamentals.Familiarity with Java (primary stack), XML, and basic scripting (bash).Knowledge of API debugging tools (Postman, Charles Proxy).Nice-to-have: SQL querying for HDFS data stores, AI tools like Copilot.Additional Expectations:Strong Communication SkillsAbility to manage multiple customer threads, communicate clearly, and empathize with customers. This is considered a critical success factor for the role.Customer-Facing ExperiencePrior experience in roles involving direct interaction with customers is highly valued.Self-Management & Problem-SolvingAbility to work independently, troubleshoot issues beyond the playbook, and escalate when necessary.Top skillsAPI developer with basic knowledge in JAVAAPI tools: postman is preferred or proxy toolsXNL



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