Enterprise Customer Success Manager

3 days ago


bangalore, India Responsive Full time

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role The Customer Success Manager (CSM) is actively involved with customers to build relationships, promote software adoption, address Customer issues, identify new business opportunities, negotiate terms for Professional Services, and for the ongoing promotion of the value of Responsive solutions. Customer Success Managers oversee the relationship with Responsive’s customers for the duration of their contract(s). Customer Success Managers, at all levels, are the primary point-of-contact for our customers. CSMs function as trusted advisors who provide ongoing support and facilitate customer success and user adoption to maximize the value Responsive brings to our customer’s business operations. This position advocates the needs of the customer to all internal Responsive teams. Essential Responsibilities Manage customer expectations properly in all areas. Maintain impeccable documentation of



  • bangalore, India Responsive Full time

    About ResponsiveResponsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...


  • Bangalore, India Responsive Full time

    About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...


  • bangalore, India Responsive Full time

    About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...


  • Bangalore, Hybrid, India Nirmata Full time ₹ 17,00,000 - ₹ 27,00,000 per year

    At Nirmata, our mission is to accelerate adoption of cloud native technologies for enterprises. We believe that software can radically transform the world and are building a solution to help enterprises deliver and operate mission critical software at scale. Nirmata is an AI powered Kubernetes governance platform. As a Customer Success Manager at Nirmata,...


  • bangalore, India Swym Full time

    Job Title: Customer Success Manager Location: India - Bangalore - Hybrid Full-time Position About Swym ( At Swym, we are on a mission to help retail brands craft a truly seamless omni-channel experience for their customers. Fueled by an accelerating shift to online retail, we are on an exciting growth path with over 49,000 merchants across 100+ countries...


  • bangalore, India Peak XV Partners Full time

    One of our early-stage SaaS portfolio companies is building a category-leading open-source solution in the Kubernetes space, and they are looking for a Customer Success Manager to join the team as they continue to hyper-scale.ResponsibilitiesWork directly with the CS Engineers and the client to build and shape the overall account management, renewal, and...


  • bangalore, India Zluri Full time

    Senior Customer Success Manager Function : Customer SuccessJob Location : Whitefield, BangaloreReporting to : Lead - Customer Success Shift timings: : (1 PM - 10 PM IST) About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management,...


  • Bangalore, Karnataka, India Weekday AI Full time

    This role is for one of the Weekday s clients Salary range Rs 700000 - Rs 1300000 ie INR 7-13 LPA Min Experience 1 years Location Bengaluru Karnataka Mumbai JobType full-time Requirements What You ll Do Manage a portfolio of Enterprise Premium Support clients ensuring high-quality service delivery and relationship retention Respond to and manage daily...


  • bangalore, India Zluri Full time

    Senior Customer Success Manager- Function : Customer Success- Job Location : Whitefield, Bangalore- Reporting to : Lead - Customer Success- Shift timings: : (1 PM - 10 PM IST)About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access...


  • bangalore, India Zluri Full time

    Senior Customer Success Manager Function : Customer Success Job Location : Whitefield, Bangalore Reporting to : Lead - Customer Success Shift timings: : (1 PM - 10 PM IST) About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access...