Head of Training Services

4 days ago

Bengaluru, Karnataka, India SV Management Consultants Full time
Role:- Lead the team and Channel partners to provide customers with knowledge and skill, optimizing the performance of commercial vehicles in their business. Manage and supervise service operations within the territory, ensuring compliance with quality standards and service level agreements.

New product establishment in the market in terms of executing Driver trainings, Back to back trails and complaint resolution.

Monitor and analyze key performance indicators (KPIs) such as TAT, repeat jobs, revenue streams, job cards, and claims processing to assess service performance. Lead and mentor a team of service professionals, providing guidance, training, and support to achieve performance targets and objectives..

Stay abreast of industry trends, technological advancements, and customer feedback to proactively enhance service offerings and stay competitive.

Minimum Years of experience: 3 to 10 yrs of relevant experience in Auto industry (Commercial Vehicle)

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