Salon Manager

5 days ago


Mumbai, Maharashtra, India Enrich Full time
Job DescriptionDesignation: Salon ManagerExperience required : 7+ years as managerial roleEducation Qualification: Graduate or MBAIndustry Preferred: Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness.Location: Mumbai, Bangalore, Pune, GujratKey Responsibilities:- Manage daily salon operations, including scheduling, inventory control, and customer service.- Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.- Ensure the salon is clean, organized, and compliant with health and safety regulations.- Develop and implement strategies to increase salon revenue and customer retention.- Handle customer inquiries, feedback, and complaints in a professional and timely manner.- Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.- Monitor and analyze salon performance metrics, preparing regular reports for senior management.- Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.Criteria:
• Guest Service Satisfaction & complaint resolution
• Team Management (Eg: Motivation, Conflict Resolution)
• Inventory Management (Retail & Consumption)
• Salon Top Line Numbers (Revenue Target)
• Salon Hygiene, upkeep & Maintenance
• Accounting & Billing Operations
• Capacity, Assets & resource optimization
• Bottom line focus (profitability)If interested kindly share your resume on number -
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