Admissions & Database Officer

Position Overview Wind Chasers Aviation Academy seeks a dedicated Admissions Officer to join our premier pilot training institute. This role focuses on student consultation, admissions management, and supporting business development initiatives through effective student recruitment and relationship management. The ideal candidate will have extensive experience in university/educational institution operations and a passion for helping aspiring pilots achieve their aviation dreams.
Conduct comprehensive consultations with prospective students and their families regarding pilot training programs (PPL, CPL, ATPL, type ratings)
Program Advisory : Provide detailed guidance on course selection, career pathways, international training opportunities, and regulatory requirements
Academic Counseling : Provide ongoing support for student queries regarding curriculum, certifications, and career progression

Market Intelligence : Referral Programs : Develop and maintain relationships that generate student referrals from alumni, partners, and industry contacts

CRM Administration : Maintain comprehensive student and prospect databases using CRM systems for tracking interactions, follow-ups, and conversion metrics
WhatsApp Business Management : Utilize WhatsApp Business tools for immediate student communication, query resolution, and engagement campaigns
Digital Engagement : Maintain professional and timely responses across all communication channels

Student Experience : Ensure exceptional service delivery throughout the admissions journey and beyond
Maintain connections with graduates for testimonials, success stories, and referral opportunities
Work closely with faculty, operations, and management teams to ensure seamless student experience

Bachelor's degree in Business Administration, Education, Marketing, or related field
Master's degree in relevant discipline
Professional Experience
Minimum 3-5 years of experience in university admissions, student services, or educational consulting
Experience with student counseling, career guidance, and educational pathway planning
Familiarity with CRM systems, digital communication tools, and database management
CRM Proficiency : Working knowledge of customer relationship management systems
Digital Communication : Data Management : Ability to maintain accurate records and generate reports on admissions metrics
Microsoft Office Suite : Proficiency in Word, Excel, PowerPoint, and database applications
Communication Excellence : Outstanding verbal and written communication skills in English and regional languages
Relationship Building : Natural ability to connect with diverse student populations and their families
Consultative Approach : Strong counseling skills with focus on understanding student needs and providing appropriate guidance
Creative approach to addressing student concerns and admissions challenges
Understanding of Indian educational landscape and family decision-making processes

Preferred QualificationsIndustry Experience
Previous experience in aviation, technical education, or professional training sectors
Knowledge of international education systems and study abroad processes
Experience with educational loan counseling and financial aid guidance
Fluency in Hindi, English, and regional South Indian languages
Experience with open houses, information sessions, and recruitment events
Documentation Expertise : Familiarity with visa processes, academic transcripts, and certification requirements

Compensation & BenefitsSalary Structure
Competitive base salary commensurate with experience
Performance incentives based on enrollment targets and student satisfaction metrics
Annual review with merit-based salary increases
Benefits Package
Health insurance coverage
Professional development opportunities including aviation industry training
Flexible working arrangements
Employee referral bonuses
Access to aviation industry events and networking opportunities

Performance MetricsKey Performance Indicators
CRM data accuracy and utilization
Response time and communication quality metrics
Growth Opportunities
Career Advancement : Clear progression path to Senior Admissions Officer or Admissions Manager roles
Continuous training in aviation industry knowledge and advanced counseling techniques
Comprehensive resume highlighting university/educational institution experience
Cover letter demonstrating passion for aviation education and student success
Examples of successful student recruitment or counseling achievements
Practical assessment of communication and CRM skills
Wind Chasers Aviation Academy is an equal opportunity employer committed to diversity and inclusion in aviation education.

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