Admissions Officer

Position Overview Wind Chasers Aviation Academy seeks a dedicated Admissions Officer to join our premier pilot training institute. This role focuses on student consultation, admissions management, and supporting business development initiatives through effective student recruitment and relationship management. The ideal candidate will have extensive experience in university/educational institution operations and a passion for helping aspiring pilots achieve their aviation dreams. Key Responsibilities Student Consultation & Admissions Management Prospect Consultation : Conduct comprehensive consultations with prospective students and their families regarding pilot training programs (PPL, CPL, ATPL, type ratings) Program Advisory : Provide detailed guidance on course selection, career pathways, international training opportunities, and regulatory requirements Application Processing : Manage end-to-end admissions process including documentation review, eligibility assessment, and enrollment coordination Student Onboarding : Facilitate smooth transition for new students including orientation, program introduction, and initial support services Academic Counseling : Provide ongoing support for student queries regarding curriculum, certifications, and career progression Business Development Support Lead Qualification : Identify and nurture qualified prospects through effective consultation and follow-up processes Conversion Optimization : Implement strategies to improve inquiry-to-enrollment conversion rates through personalized student engagement Market Intelligence : Gather insights on student preferences, market trends, and competitive landscape to inform recruitment strategies Referral Programs : Develop and maintain relationships that generate student referrals from alumni, partners, and industry contacts Technology & Communication Management CRM Administration : Maintain comprehensive student and prospect databases using CRM systems for tracking interactions, follow-ups, and conversion metrics WhatsApp Business Management : Utilize WhatsApp Business tools for immediate student communication, query resolution, and engagement campaigns Email Communication : Manage targeted email campaigns for nurturing leads, providing student updates, and sharing program information Digital Engagement : Maintain professional and timely responses across all communication channels Relationship Management Student Experience : Ensure exceptional service delivery throughout the admissions journey and beyond Family Engagement : Build trust and confidence with parents and guardians through transparent communication and expert guidance Alumni Relations : Maintain connections with graduates for testimonials, success stories, and referral opportunities Internal Coordination : Work closely with faculty, operations, and management teams to ensure seamless student experience Required Qualifications Educational Background Minimum : Bachelor's degree in Business Administration, Education, Marketing, or related field Preferred : Master's degree in relevant discipline Specialized Knowledge : Understanding of aviation industry, pilot licensing requirements, and DGCA standards (preferred but not mandatory) Professional Experience Minimum 3-5 years of experience in university admissions, student services, or educational consulting Proven track record in student recruitment, enrollment management, and retention programs Experience with student counseling, career guidance, and educational pathway planning Familiarity with CRM systems, digital communication tools, and database management Technical Skills CRM Proficiency : Working knowledge of customer relationship management systems Digital Communication : Expertise in WhatsApp Business, email platforms, and professional communication tools Data Management : Ability to maintain accurate records and generate reports on admissions metrics Microsoft Office Suite : Proficiency in Word, Excel, PowerPoint, and database applications Core Competencies Communication Excellence : Outstanding verbal and written communication skills in English and regional languages Relationship Building : Natural ability to connect with diverse student populations and their families Consultative Approach : Strong counseling skills with focus on understanding student needs and providing appropriate guidance Problem Solving : Creative approach to addressing student concerns and admissions challenges Cultural Sensitivity : Understanding of Indian educational landscape and family decision-making processes Preferred QualificationsIndustry Experience Previous experience in aviation, technical education, or professional training sectors Knowledge of international education systems and study abroad processes Experience with educational loan counseling and financial aid guidance Additional Skills Multilingual Capabilities : Fluency in Hindi, English, and regional South Indian languages Event Support : Experience with open houses, information sessions, and recruitment events Documentation Expertise : Familiarity with visa processes, academic transcripts, and certification requirements Compensation & BenefitsSalary Structure Competitive base salary commensurate with experience Performance incentives based on enrollment targets and student satisfaction metrics Annual review with merit-based salary increases Benefits Package Health insurance coverage Professional development opportunities including aviation industry training Flexible working arrangements Employee referral bonuses Access to aviation industry events and networking opportunities Performance MetricsKey Performance Indicators Monthly and quarterly enrollment targets Lead conversion rates and follow-up effectiveness Student satisfaction scores and feedback ratings CRM data accuracy and utilization Response time and communication quality metrics Growth Opportunities Career Advancement : Clear progression path to Senior Admissions Officer or Admissions Manager roles Skill Development : Continuous training in aviation industry knowledge and advanced counseling techniques Industry Exposure : Opportunities to attend aviation conferences and educational summits Application RequirementsSubmission Materials Comprehensive resume highlighting university/educational institution experience Cover letter demonstrating passion for aviation education and student success Examples of successful student recruitment or counseling achievements Professional references from previous educational institution roles Application Process Initial application screening Competency-based interview focusing on student consultation scenarios Practical assessment of communication and CRM skills Final interview with management team Wind Chasers Aviation Academy is an equal opportunity employer committed to diversity and inclusion in aviation education. We encourage applications from candidates of all backgrounds who share our passion for transforming aviation dreams into reality.