Bajaj Markets | Lead

2 weeks ago

pune, India Bajaj Markets Full time

Responsibilities

  • Driving all capabilities & project interventions for loans journey
  • Responsible for understanding industry trends, competitor analysis and evaluating new digital capabilities across the loans lifecycle
  • E2E ownership of integration with partners by clearly understanding their requirements, translating requirements into specifications and working with internal stakeholders for delivery of specification
  • Responsible for understanding product specific nuances across multiple loan products (Personal Loan, Business Loan, Professional Loan, Gold Loans, LAS, LAMF, Home Loans, etc)
  • Own consumers digital journey and manage backend complexity of offers, listing & subsequent integrations encompassing lead generation to End-to-end disbursements
  • Responsible for driving deep integrations with partners i.e. Full E2E loan journey integration with partners.
  • Should be able to create business documents like User stories, BRD, Wireframe, Product training decks
  • Own sprint planning exercise and prioritize development items from Product backlog
  • Thoroughly validate developed capability/product in UAT cycle and ensure product suffice requirement acceptance criteria and ensure on time product delivery
  • Take feedback from customers & Internal stakeholders (Sales, Call Centre) for initiatives to optimizing digital lending process
  • Responsible for identification of business problem through regular sync up with cross functional business, analytics and marketing stakeholder and translate the same in BRDs/User story/ Workflows
  • Ability to analyze journeys with tools such as mouse flow etc. to identify opportunities for improvements, eliminate drop-offs & customer experience interventions
  • Should be able to work closely with UI/UX, Dev team to modify consumer journey for Mobile APP & Web journeys and drive higher ‘Do-it-yourself’ contribution

Desired Skills

  • BE/BTech in computer science or information systems from a leading institute & MBA/MTech
  • A proven track record of data driven decision making and problem solving. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics & credit risk management
  • Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
  • Sound understanding of development cycle, scrum framework and UAT cycle
  • 5+ years of experience in the Agile development process
  • Deep knowledge on SOFTWARE DE process
  • Exposure to API architecture and technology stack
  • Exposure to tools like – Confluence, JIRA, Postman
  • Expertise in MS office suit
  • Exposure to campaign tools (Responsys, SMARTech etc.) & platform tools (Adobe, Google Analytics etc.)– Optional

Other Expectations

Role is based out of Pune & will be WFO

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