Billing Specialist

3 weeks ago

Chennai, India Tata Consultancy Services Full time

Please note that due to weather condition at Chennai. The Walk-in Drive at TCS Chennai location has been cancelled. we will get back with an update once the situation normalizes.

Mega Walk in TCS Chennai Hiring for Billing Specialist Skill.

INTERVIEW DETAILS:

Interview date: 30 November 2024 - Saturday

Interview time: 10:00 AM - 12:30 PM

Venue: Tata Consultancy Services, 415/21-24, Kumaran Nagar, Sholinganallur, Old Mahabalipuram, Chennai - 600 119, Tamil Nadu, India

Job Summary:

Role: Billing Specialist

Experience: 4 years to 10 years

Job Location: Chennai

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Non tech graduates (preferably finance graduates)

Willing to work in rotational shift

Job Summary:

  • As a Billing Specialist, you will be responsible for setting up contracts and properly invoicing clients.
  • This position will work closely with operations on escalated client cases regarding invoices as well as internal requests from various departments.
  • The Billing Specialist will work on projects that include both improvements of legacy processes and procedures as well as customization of the billing processes to accommodate the needs of new business partners through mergers and acquisitions.

Essential Functions of the Job:

  • Acts as a subject matter expert for external billing
  • Responds timely to internal questions regarding invoices.
  • Evaluates business processes, anticipates requirements, and helps implement solutions.
  • Documents, maintains, and implements operating policies and best practices.
  • Acts as the lead in internal efficiency projects and process innovation for the Billing team.
  • Provides second tier support and performs cross-checks and approvals.
  • Resolves and answers complex billing related issues and questions.
  • Prepares documents for annual audit.
  • Assists in training and education of new Billing team members. Skills Needed to Perform the Job
  • Ability to act with professionalism and diplomacy when communicating with a customer.
  • Ability to provide exceptional customer service to ensure high customer satisfaction.
  • Ability to multi-task while maintaining careful attention to detail.
  • Ability to work effectively both individually and within a team environment.
  • Proficient skills with Microsoft Office software including Excel, and Outlook.
  • Effective written, listening, and verbal communication skills.
  • Effective problem solving and organizational skills.

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

· Step 1: Visit ://ibegin.tcs.com/iBegin/

· Step 2: Click to login

· Step 3: Click New user (Register with us)

· Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)

· Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXX .

· Step 6: You will receive the EP number on your personal e-mail ID.

About TCS:

A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.

TCS is one of the country's largest equal opportunity employers with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey

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