Network and Telecoms Engineer

The Network & Telecom Engineer will be responsible for implementing, monitoring and maintaining all company networks and telephony configurations. We have adopted a Cisco networking standard for all switch, router, and firewall hardware and as such we need someone with hands-on practical Cisco networking experience.Our wide area network (WAN) consists of 106 sites across the United States, Canada, Mexico and India and is a Fortinet SDWAN design. Additionally, the company has recently migrated the Cisco phone system from an on-premise configuration to the Cisco Cloud, utilizing Webex Calling and Webex Contact Center. As such, this position will work closely with a 3rd party managed services organization in support of these platforms as well.
Results-driven and self-motivated to manage multiple tasks, projects, and workload
Strong verbal and written communication skills to support to the needs of our production facilities, warehouses, and sales centers, to help align IT with the needs of the business
Drive to learn the environment and current configurations to challenge the status quo and recommend best practice configurations for our environment.
Team player who can also work independently on projects and objectives to become an asset for team and organization.
Strategic thinker who learns of new networking methodologies for future design and implementation in our network
Possesses and maintains knowledge, skills and experience with Cisco wireless networks including WLC’s (Wireless Lan Controllers)
A strong background with Cisco networking is an absolute.
Experience with Cisco telephony products, particularly Webex Calling, Webex Contact Center and management of services via the Cisco Control Hub.
Possess a firm understanding of SIP-trunking architectures and can manage phone number transfers from both analog and other SIP providers in support of acquisitional activities.
Five to Ten years of experience in a large-scale networking environment consisting of 100+ nodes.
Five to Ten years of experience managing Cisco hardware components including Cisco Firepower, wireless LAN controllers, routers, and switches (including Catalyst and Nexus 7K and 9K).
Bachelor's degree in information technology or equivalent; or 5-10 years related experience in LAN/WAN networking environments.
Experience with Fortinet SDWAN technologies both from an implementation and support standpoint.
In-depth knowledge and experience with on-prem Cisco Wireless LAN Controllers and wireless networking best practices. Ability to design, implement, configure, manage, and troubleshoot wireless networks, preferably in a manufacturing setting.
Document network and device diagrams, with process flow diagrams as required as part of the Change Management process.
Monitors network and device performance, recommends, and implements changes.
Collaborates with our network support vendors and partners as required
Collaborates with our telecom managed services organization in maintaining the health of our telecom platform.
Implements device and network changes while adhering to company change control policies.
Responsible for enterprise core networking design, support and maintenance for Cisco Routing, Firewall and Switching at multiple locations
Perform troubleshooting using tools such as Wireshark for packet captures and traffic analysis to resolve issues
Experience with an enterprise DDI management platform, such as Efficient IP used by Overhead Door, is highly preferred.
Experience upgrading and patching firmware on Cisco network infrastructure
It is an essential function of this job to show up on time and be ready to work your regularly scheduled hours.
CCNA - Cisco Certified Network Associate
Experience with Meraki (not currently used by Overhead Door)
Knowledge and experience with F5 Load Balancers
Knowledge, and experience with Cisco Cloud telephony, Webex Calling, Webex Meetings, and Webex Contact Center.

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