Data Support Coordinator

2 days ago


Mumbai, Maharashtra, India Smart Analytica Full time
Role: R Analytics Support Mode: Onsite (5 days) (Rotational shift 24*7) NO night shift

We are looking for an experienced R Analytics Lead to manage the day-to-day operations of our R-based analytics environment. The role focuses on monitoring the execution of existing R scripts, resolving failures through root cause analysis and data cleaning, supporting business teams with production data requests, and mentoring the R Ops team for better process efficiency and incident handling.

Root Cause Analysis: Troubleshoot script failures and identify data or logic issues; Data Cleaning: Handle raw or inconsistent production data by applying proper cleaning techniques to ensure smooth script execution.

Production Data Requests: Fulfill various production data and reporting requests raised by business stakeholders using R and SQL.

Issue Resolution & Team Support: Act as the go-to person for any technical issues in the R Ops team. Guide and support team members in identifying problems and resolving them.

Identify areas to improve existing R code performance, suggest enhancements, and help automate or simplify routine tasks.

Collaboration with Development & QA : Support testing, deployment, and monitoring activities for new script developments or changes in the production environment.

Train and mentor team members on R coding standards, production support practices, database usage, and debugging techniques.

6+ years of experience in analytics, with at least 4 years in a lead or senior operations/support role.

Strong hands-on experience in R programming (especially with packages like dplyr, data.Proficiency in SQL for data extraction, transformation, and analysis.

Experience in handling production support, script monitoring, and issue resolution.

Familiarity with scheduling tools and database connections in a production environment.

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