Salesforce lead

2 days ago

Pune, India Technocratic Solutions Full time

About the RoleWe are hiring a deeply technical Salesforce Architect / Senior Hands-on Developer for a global enterprise client operating in a cloud-first, compliance-driven environment. This role requires strong ownership of Salesforce architecture, hands-on development, and enterprise integrations, with a sharp focus on Salesforce CPQ, Service Cloud, Conga Composer, and Quote-to-Cash processes.You will work closely with cross-functional stakeholders across Sales, Finance, Operations, Security, and Compliance to deliver scalable and high-performance Salesforce solutions across multiple global initiatives.Mandatory Skills (Non-Negotiable)Candidates must have:- Strong expertise in Salesforce CPQ, Service Cloud, and Integrations- At least 1–2 end-to-end Salesforce CPQ implementations, including:- CPQ configuration- Advanced Approvals- Conga Composer- Proven hands-on delivery experience with Service Cloud implementations⚠️ Profiles without real end-to-end CPQ + Service Cloud project experience will not be considered.Key Responsibilities- Lead Salesforce architecture, design, development, and implementation across multiple global programs- Design and deliver Salesforce CPQ and Quote-to-Cash (Q2 C) solutions integrated with ERP and finance systems- Architect and enhance Service Cloud solutions including Omni Channel, Knowledge, and case management- Build and maintain Salesforce integrations using APIs and i Paa S middleware with ERP, finance, marketing, and AI platforms- Implement and support Conga Composer for complex document generation and approval workflows- Drive solutions across Sales Cloud, Revenue Cloud, Experience Cloud (Community Portal)- Design advanced dashboards, reports, and analytics for business and leadership teams- Act as technical Salesforce lead and mentor for development teams- Oversee platform upgrades, patches, security fixes, and 24×7 operational support- Collaborate with Security, Quality, and Compliance teams to meet regulatory and data protection standardsRequired Technical Skills- Service Cloud (Must Have)- Salesforce CPQ (Must Have) – Advanced Approvals & Conga Composer- Salesforce Integrations – APIs, ERP, Middleware (i Paa S)- Quote-to-Cash (Q2 C) / Order-to-Cash (O2 C)- Sales Cloud, Revenue Cloud, Experience Cloud, Omni Channel- Apex, Lightning, SOQL/SOSL- Agile / Scrum deliveryExperience & Qualifications- 10+ years of Salesforce platform development & architecture experience- 5+ years of integration & API experience with ERP, finance, marketing, or AI systems- Proven experience leading Salesforce developers and enterprise delivery programs- Salesforce Developer Certification (Architect certifications preferred)- Experience working in regulated or compliance-heavy environments (Pharma / Healthcare preferred)- Strong understanding of data protection, security, and compliance frameworksIdeal Candidate Profile- Hands-on architect who actively codes and designs- Strong stakeholder management and communication skills- Comfortable working in fast-paced, global delivery environments- Proactive, solution-oriented, and delivery-focused

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