Salesforce Administrator

3 weeks ago

Hyderabad, India Align Technology Full time

Scope of the role: Align Technology is looking for Salesforce Administrator to join its team in the frontier of the dental treatment market. You will join a growing IT team and will take part in the execution of fascinating, business-oriented, projects and programs. Main Responsibility and Activities: • Support ongoing release management of customized Salesforce-related solutions to ensure continuous improvement of critical business functions. • Manage and enhance CI/CD pipelines to ensure seamless testing, deployment, and monitoring of Salesforce services. • Resolve deployment errors efficiently and maintain a smooth deployment workflow. • Develop and maintain monitoring and alerting systems to ensure the early detection of issues and proactive problem resolution. • Coordinate and collaborate with other team members and other groups to obtain and validate against multiple deployment plans, spin temporary branches, merge, deploy, revert, and back merge changes. • Support Agile deployment of iTero Scrum teams releases into test and production environments, while setting optimal flow procedures. • Take part in SFDC configurations and customizations as part of ongoing projects and enhancements. • Eagar to learn and apply industry best practices and share this knowledge with other teams through guidance, lectures, and workshops. • Own the Production Support backlog of iTero Enterprise team and work promptly to resolve those. • Support user creation and termination, permissions assignment, reporting and other direct Production changes. • Support the business with ongoing training needs. Education Qualification & Skills Required: • 1+ years of hands-on and support experience with Salesforce release Management through Automated Release Tools (Autorabit, Copado etc) and Source Control (GIT) in Salesforce-related development environment. • Hands-on experience with Salesforce DX (SFDX) and version control systems (e.g., Git, GitHub). • Proficiency with Git, including branching strategies, merging, and resolving conflicts. • Basic experience with core Salesforce features including user management, reporting, layouts etc. • SOQL and data amendment experience – Dataloader, Salesforce Inspector, Workbench or other • Possess the ability to work autonomously in a complex Global fast-paced, dynamic environment. • Fluent in English - a must. • Hold Salesforce Administrator certification is a plus • Ability to independently create a corporate network among multiple locations (local and remote). • Experience with CPQ tools is a plus. • Experience with JIRA or similar project-and-issue management tools is a plus.

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