Customer Relation Manager
1 month ago
- Job Title: Customer Relations Manager
- Location: Ernakulam
- Qualification: Any degree or equivalent experience.
- Experience: Minimum 2 years in a customer relations or client servicing role in construction industry / aluminium fabrication industry / structural engineering companies
- Skills: S trong communication, interpersonal, and problem-solving skills.
- Languages: Fluency in English and Malayalam.
- Preference will be given to Keralites. Kindly apply only if you meet this criterion.
Responsibilities:
- Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
- Address client queries and concerns promptly and professionally.
- Coordinate with internal teams to deliver seamless project execution.
- Track and monitor client feedback to enhance service quality.
- Assist in improving customer retention strategies and processes.
About Us:
Exelon Hi Fabs & Contractors, a leading Aluminium Fabrication and Structural Engineering company in Kerala and a trusted Schüco partner, is seeking a Customer Relations Manager to manage client interactions and ensure exceptional service delivery.
Why Join Us:
Work with a reputed company committed to delivering innovative solutions and customer-centric services.
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